Resolución de problemas: No se ha podido aprobar el registro del vendedor

Al intentar aprobar el registro de un nuevo vendedor utilizando el botón Aprobar registro dentro de la herramienta Aprobaciones, se notifica al vendedor como vendedor existente. Puede observar contenido del registro de rastreo similar al siguiente:

com.ibm.commerce.exception.ECSystemException: Command not found: "SendMarketingTriggers". at com.ibm.commerce.command.CommandFactory.locateCommandEntry(CommandFactory.java:558) at com.ibm.commerce.component.BaseComponentImpl.executeCommand(BaseComponentImpl.java:216) at com.ibm.commerce.component.WebAdapterComponentImpl.executeCommand(WebAdapterComponentImpl.java:46) at com.ibm.commerce.component.objimpl.WebAdapterServiceBeanBase.executeCommand(WebAdapterServiceBeanBase.java:43) at com.ibm.commerce.component.objects.EJSLocalNSLWebAdapterService_bd9a6c99.executeCommand(EJSLocalNSLWebAdapterService_bd9a6c99.java) at com.ibm.commerce.scheduler.SchedulerJob.process(SchedulerJob.java:591) at com.ibm.commerce.scheduler.SchedulerSecurityPriviledgedAction.run(SchedulerSecurityPriviledgedAction.java:59) at com.ibm.commerce.scheduler.SchedulerJob.run(SchedulerJob.java:1134) at com.hcl.commerce.threadmanagement.internal.BaseWork.run(BaseWork.java:106) at javax.enterprise.concurrent.ManagedExecutors$RunnableAdapter.run(ManagedExecutors.java:211) at com.ibm.ws.asynchbeans.SubmittedTask.run(SubmittedTask.java:711) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1909) End of exception traces. [3/16/23 0:30:00:349 EDT] 000075cb CommerceSrvr E com.ibm.commerce.scheduler.SchedulerJob process CMN0409E: The following error occurred during processing: " Correlation Identity: -448e8a6c:186e0ccba92:-7e8c Additional Data: null Current exception: Message: _ERR_CMD_CMD_NOT_FOUND Stack trace: com.ibm.commerce.exception.ECSystemException: Command not found: "SaveMarketingStatistics". at com.ibm.commerce.command.CommandFactory.locateCommandEntry(CommandFactory.java:558) at com.ibm.commerce.component.BaseComponentImpl.executeCommand(BaseComponentImpl.java:216) at com.ibm.commerce.component.WebAdapterComponentImpl.executeCommand(WebAdapterComponentImpl.java:46) at com.ibm.commerce.component.objimpl.WebAdapterServiceBeanBase.executeCommand(WebAdapterServiceBeanBase.java:43) at com.ibm.commerce.component.objects.EJSLocalNSLWebAdapterService_bd9a6c99.executeCommand(EJSLocalNSLWebAdapterService_bd9a6c99.java) at com.ibm.commerce.scheduler.SchedulerJob.process(SchedulerJob.java:591) at com.ibm.commerce.scheduler.SchedulerSecurityPriviledgedAction.run(SchedulerSecurityPriviledgedAction.java:59) at com.ibm.commerce.scheduler.SchedulerJob.run(SchedulerJob.java:1134) at com.hcl.commerce.threadmanagement.internal.BaseWork.run(BaseWork.java:106) at javax.enterprise.concurrent.ManagedExecutors$RunnableAdapter.run(ManagedExecutors.java:211) at com.ibm.ws.asynchbeans.SubmittedTask.run(SubmittedTask.java:711) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1909) End of exception traces. ". Correlation Identity: -448e8a6c:186e0ccba92:-7e8c Additional Data: null Current exception: Message: _ERR_CMD_CMD_NOT_FOUND Stack trace: com.ibm.commerce.exception.ECSystemException: Command not found: "SaveMarketingStatistics". at com.ibm.commerce.command.CommandFactory.locateCommandEntry(CommandFactory.java:558) at com.ibm.commerce.component.BaseComponentImpl.executeCommand(BaseComponentImpl.java:216) at com.ibm.commerce.component.WebAdapterComponentImpl.executeCommand(WebAdapterComponentImpl.java:46) at com.ibm.commerce.component.objimpl.WebAdapterServiceBeanBase.executeCommand(WebAdapterServiceBeanBase.java:43) at com.ibm.commerce.component.objects.EJSLocalNSLWebAdapterService_bd9a6c99.executeCommand(EJSLocalNSLWebAdapterService_bd9a6c99.java) at com.ibm.commerce.scheduler.SchedulerJob.process(SchedulerJob.java:591) at com.ibm.commerce.scheduler.SchedulerSecurityPriviledgedAction.run(SchedulerSecurityPriviledgedAction.java:59) at com.ibm.commerce.scheduler.SchedulerJob.run(SchedulerJob.java:1134) at com.hcl.commerce.threadmanagement.internal.BaseWork.run(BaseWork.java:106) at javax.enterprise.concurrent.ManagedExecutors$RunnableAdapter.run(ManagedExecutors.java:211) at com.ibm.ws.asynchbeans.SubmittedTask.run(SubmittedTask.java:711) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1909) End of exception traces. [3/16/23 0:31:56:065 EDT] 00003f67 SystemErr R 131913384 [WebContainer : 6] INFO org.apache.wink.server.internal.RequestProcessor - *The following error occurred during the invocation of the handlers chain: WebApplicationException (401 - Unauthorized) with message 'null' while processing GET request sent to https://localhost/wcs/resources/store/1/databean?profileName=IBM_Store_Details&jspStoreDir=AuroraStorefrontAssetStore&langId=-1&responseFormat=json* [3/16/23 0:32:29:889 EDT] 00000054 CommerceSrvr I com.ibm.commerce.member.facade.server.commands.LTPAAuthenticationServiceCmdImpl validateParameters The command cannot be completed because the parameter "LTPAToken" was not specified. [3/16/23 0:32:29:889 EDT] 00000054 ExtendedInfo I CWXFR9010I: Extended information : [componentId=com.ibm.commerce.member] [3/16/23 0:32:29:954 EDT] 00000054 BusinessObjec I com.ibm.commerce.foundation.client.facade.bod.servlet.spring.BusinessObjectDocumentController getFailedForward(HttpServletRequest,HttpServletResponse,AbstractBusinessObjectDocumentException) 2160: The command cannot be completed because the parameter "LTPAToken" was not specified. [3/16/23 0:33:37:068 EDT] 00000b10 BusinessExcep E CNTR0020E: EJB threw an unexpected (non-declared) exception during invocation of method "processCatalogFilter" on bean "BeanId(WC#Catalog-Server.jar#Catalog, null)". Exception data: java.lang.NoClassDefFoundError: com/ibm/commerce/foundation/common/util/logging/LoggingFileHandler$1 at com.ibm.commerce.foundation.common.util.logging.LoggingFileHandler.publish(LoggingFileHandler.java:141) at java.util.logging.Logger.log(Logger.java:749) at com.ibm.ws.logging.WsLogger.deliverOrBuffer(WsLogger.java:416) at com.ibm.ws.logging.WsLogger.log(WsLogger.java:394) at com.ibm.ws.logging.WsLogger.logp(WsLogger.java:599) at com.ibm.commerce.catalog.facade.server.helpers.SearchUpdateHelper.invalidateCacheForStoreHeader(SearchUpdateHelper.java:4749) at com.ibm.commerce.catalog.facade.server.event.consumer.CatalogFilterEventConsumer.performInvalidation(CatalogFilterEventConsumer.java:264) at com.ibm.commerce.catalog.facade.server.event.consumer.CatalogFilterEventConsumer.processEvent(CatalogFilterEventConsumer.java:128) at com.ibm.commerce.foundation.internal.common.event.core.CommonEventProcessor.raiseEvent(CommonEventProcessor.java:152) at com.ibm.commerce.foundation.internal.common.event.emitter.CommonEventEmitter.sendEvent(CommonEventEmitter.java:68) at com.ibm.commerce.foundation.internal.common.event.core.CommonEvent.completeEvent(CommonEvent.java:371) at com.ibm.commerce.catalog.facade.server.commands.ProcessCatalogFilterCmdImpl.sendCatalogFilterEvent(ProcessCatalogFilterCmdImpl.java:104) at com.ibm.commerce.catalog.facade.server.commands.ProcessCatalogFilterCmdImpl.buildAcknowledgeBusinessObjectDocument(ProcessCatalogFilterCmdImpl.java:80) at com.ibm.commerce.foundation.server.command.bod.AbstractProcessBusinessObjectDocumentCmdImpl.performAction(AbstractProcessBusinessObjectDocumentCmdImpl.java:618) at com.ibm.commerce.foundation.server.command.bod.AbstractActionBusinessObjectDocumentCmdImpl.performExecute(AbstractActionBusinessObjectDocumentCmdImpl.java:146) at com.ibm.commerce.foundation.server.command.bod.BusinessObjectCommandTargetImpl.executeCommand(BusinessObjectCommandTargetImpl.java:116) at com.ibm.websphere.command.TargetableCommandImpl.execute(TargetableCommandImpl.java:139) at com.ibm.websphere.command.CacheableCommandImpl.execute(CacheableCommandImpl.java:139) at com.ibm.commerce.command.MeasuredCacheableCommandImpl.execute(MeasuredCacheableCommandImpl.java:69) at com.ibm.commerce.foundation.server.command.bod.BusinessObjectDocumentProcessor.processBusinessObjectDocument(BusinessObjectDocumentProcessor.java:276) at com.ibm.commerce.catalog.facade.server.CatalogFacadeImpl.processCatalogFilter(CatalogFacadeImpl.java:361) at com.ibm.commerce.catalog.facade.server.EJSLocalNSLCatalog_01190320.processCatalogFilter(EJSLocalNSLCatalog_01190320.java) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at com.ibm.commerce.foundation.internal.client.services.invocation.impl.NoInterfaceEJBInvocationBindingImpl.invoke(NoInterfaceEJBInvocationBindingImpl.java:225) at com.ibm.commerce.foundation.internal.client.services.invocation.InvocationService.invoke(InvocationService.java:113) at com.ibm.commerce.foundation.client.facade.bod.AbstractBusinessObjectDocumentFacadeClient.internalSendBusinessObjectDocument(AbstractBusinessObjectDocumentFacadeClient.java:818) at com.ibm.commerce.foundation.client.facade.bod.AbstractBusinessObjectDocumentFacadeClient.sendBusinessObjectDocument(AbstractBusinessObjectDocumentFacadeClient.java:529) at com.ibm.commerce.catalog.facade.client.AbstractCatalogFacadeClient.processCatalogFilter(AbstractCatalogFacadeClient.java:1913) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at com.ibm.commerce.rest.bod.AbstractBodMappingFlow.execute(AbstractBodMappingFlow.java:897) at com.ibm.commerce.rest.bod.AbstractBodMappingResource.post(AbstractBodMappingResource.java:347) at com.ibm.commerce.rest.bod.AbstractBodMappingResource.post(AbstractBodMappingResource.java:281) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at org.apache.wink.server.internal.handlers.InvokeMethodHandler.handleRequest(InvokeMethodHandler.java:63) at org.apache.wink.server.handlers.AbstractHandler.handleRequest(AbstractHandler.java:33) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22) at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:63) at com.ibm.commerce.foundation.rest.handlers.MergeCustomRequestHandler.handleRequest(MergeCustomRequestHandler.java:147) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22) at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:63) at com.ibm.commerce.foundation.rest.handlers.WhiteListProtectionRequestHandler.handleRequest(WhiteListProtectionRequestHandler.java:121) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22) at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:63) at com.ibm.commerce.foundation.rest.handlers.CrossSiteScriptingRequestHandler.handleRequest(CrossSiteScriptingRequestHandler.java:131) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22) at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:63) at com.ibm.commerce.foundation.rest.handlers.LegacyAuthHandler.handleRequest(LegacyAuthHandler.java:66) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22) at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:63) at com.ibm.commerce.foundation.rest.handlers.BcsHandler.handleRequest(BcsHandler.java:233) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22) at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:63) at com.ibm.commerce.foundation.rest.handlers.JwtBearerAuthHandler.handleRequest(JwtBearerAuthHandler.java:234) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22) at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:63) at com.ibm.commerce.foundation.rest.handlers.AuthTypeHandler.handleRequest(AuthTypeHandler.java:111) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22) at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:63) at com.ibm.commerce.foundation.rest.handlers.BusinessContextRequestHandler.handleRequest(BusinessContextRequestHandler.java:490) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22) at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:63) at com.ibm.commerce.foundation.rest.handlers.RequestPerformanceMeasurementHandler.handleRequest(RequestPerformanceMeasurementHandler.java:99) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22) at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:63) at com.ibm.commerce.foundation.rest.handlers.MessageContextLocalBindingRequestHandler.handleRequest(MessageContextLocalBindingRequestHandler.java:85) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22) at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:63) at org.apache.wink.server.internal.handlers.CreateInvocationParametersHandler.handleRequest(CreateInvocationParametersHandler.java:54) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22) at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:63) at org.apache.wink.server.internal.handlers.FindResourceMethodHandler.handleResourceMethod(FindResourceMethodHandler.java:151) at org.apache.wink.server.internal.handlers.FindResourceMethodHandler.handleRequest(FindResourceMethodHandler.java:65) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22) at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:63) at org.apache.wink.server.internal.handlers.FindRootResourceHandler.handleRequest(FindRootResourceHandler.java:95) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:26) at org.apache.wink.server.handlers.RequestHandlersChain.handle(RequestHandlersChain.java:22) at org.apache.wink.server.handlers.AbstractHandlersChain.doChain(AbstractHandlersChain.java:63) at org.apache.wink.server.internal.handlers.HeadMethodHandler.handleRequest(HeadMethodHandler.java:53)

Puede resolver este problema de dos maneras:

• Cambiar el nombre del vendedor. Tras esto, la solicitud se puede aprobar como se esperaba.
• Vuelva a publicar el proyecto HCL Commerce en su servidor de prueba después de ejecutar el mandato setdbtype. Tras esto, la solicitud se puede aprobar como se esperaba.