Workblaze/Nexthink Integration

The Nexthink integration with BigFix AEX provides solution to user’s device related issues within the scope of the information collected and remediation available in the Nexthink server. It solves all the problems faced by the user that falls under out-of-the-box topics defined in the product.

  1. Log into the Global admin and navigate to Tenants page under Provider tab.
Figure 1. Figure 82 – Global Admin Console
  1. Click on the configure buttonIcon Description automatically generated available in the Actions column.
  2. In Tenant’s Configuration page, click on Open link on “Choose Integrations” card.
Figure 2. Figure 83 – Tenant’s Configurations Page
  1. Click on Open link on “Nexthink” connector.
Figure 3. Figure 84 – Available Integrations
  1. Populate all the fields in the form.
Figure 4. Figure 85 – Workblaze/Nexthink Integration Form
  1. To test whether the credentials given are correct, click on Test button. If it is correct, tick icon will be shown, else cross icon will be shown.
Figure 5. Figure 86 – Test Credentials - Correct
Graphical user interface, application Description automatically generated
Figure 6. Figure 87 - Test Credentials – Not Correct
C:\Users\username\AppData\Local\Microsoft\Windows\INetCache\Content.MSO\249655F8.tmp
  1. Click on Save button to enable the integration.
Figure 7. Figure 88 – Integration Success Message
  1. Launch the instance.
Figure 8. Figure 89 – launch Instance
  1. In the tenant instance, navigate to Integration module  List of integrations
Figure 9. Figure 90 – Integration Module
  1. Six rules are created for Workblaze:

WB Find User Devices - Fetches the devices available for the User

WB Find User Devices CA - Fetches the devices available for the User using Chatbot adaptor

WB Execute Remote Action - Executes the remote action

WB Execute Remote Action CA - Executes the remote action using Chatbot adaptor

WB Get Remote Action Status - Fetches the status of the remote action

WB Get Remote Action Status CA - Fetches the status of the remote action using Chatbot adaptor

  1. Click on “Openwhisk” module in the left navigation bar,
Figure 10. Figure 91 – Openwhisk Module
  1. Six Openwhisk actions are created.

Workblaze_Find_User_Devices - Fetches the devices available for the User

Workblaze_Find_User_Devices_CA- Fetches the devices available for the User using Chatbot adaptor

Workblaze_Execute_Remote_Action- Executes the remote action

Workblaze_Execute_Remote_Action_CA- Executes the remote action using Chatbot adaptor

Workblaze_Get_Remote_Action_Status - Fetches the status of the remote action

Workblaze_Get_Remote_Action_Status_CA - Fetches the status of the remote action using Chatbot adaptor

Ensure you have Nextthink installed on the machine/endpoint for which integration is to be tested.