BigFix AEX Introduction Guide

AEX is a cognitive virtual assistant. It mimics human interaction and learns. It adapts to user needs through smart conversations by leveraging enterprise-grade Natural Language Processing (NLP) and Machine Learning (ML). Users can use AEX to find the relevant information available across different enterprise systems. AEX helps organizations move up the maturity curve and enhance the user experience for employees and customers. By leveraging advanced Natural Language Processing, AEX reduces human errors and increases productivity. It comes with out-of-box use case for various scenarios and can be easily extended to cover the “Cognitive Chatbot” needs of modern enterprises.