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Modern Client Management for BigFix 10 Documentation
Welcome to the Modern Client Management for BigFix documentation, where you can find information about how to install, maintain, and use Modern Client Management for BigFix.
MCM Guides in PDF format
This section contains links to all PDF versions of the MCM manuals.
The following packages must be pre-installed on your Red Hat® Enterprise Linux® systems before you installModern Client Management (MCM):
Supported system environments
This section provides the information about the supported system environments for MCM for BigFix 10.
Minimum hardware requirements
For minimum hardware requirements, see BigFix Capacity Planning documentation.
Port requirements
For BigFix to communicate properly with the devices that you manage through the MDM Plugin, ensure that the following ports are open in your firewall.
MCM User Guide
Read this guide for information about installing and administering the MCM.
Overview
This guide is intended for HCL BigFix Master Operators (MO) and those who administer BigFix deployments. If you are looking for information about using Modern Client Management (MCM), see the User's Guide.
Prerequisites and requirements
The following packages must be pre-installed on your Red Hat® Enterprise Linux® systems before you installModern Client Management (MCM):
Installing BigFix
To install BigFix Platform, obtain a license, run the installation wizard that guides you through the installation of the BigFix root server, console, client, and WebUI.
Setting up LDAPS authentication
Many different device enrollment options are available with BigFix MDM. One of the options is to configure Secure Lightweight Directory Access Protocol (LDAPS) authentication for Over-the-Air (OTA) enrollment. This limits enrollment to your MDM server to authorized users only. With MCM for BigFix 10, Administrators can manage Windows™ and Apple® devices by authenticating the device users with LDAPS authentication.
Configuring certificates
Learn how to configure certificates and establish an authorized connection between the MDM server and Apple devices.
Installing Plugin Portal
The Plugin Portal provides the server infrastructure for the MCM technology delivered in BigFix 10.
Installing MDM server
You can set up MDM server through WebUI or by running the appropriate tasks from the BESUEM content site. For instructions on setting up the MDM server through WebUI, see WebUI/Users_Guide/t_mdm_setup_mcm.html. You can find instructions on setting up through BESUEM tasks in this section.
Installing the MDM Plugins
You need MDM Plugins to set up a connection between the MDM Servers and the BigFix Plugin Portal. MDM Plugins communicate with the MDM Server through REST APIs and the AMQP protocol using client certificates. You can find instructions on setting up MDM Plugins through BESUEM tasks in this section. For instructions on setting up through WebUI, see WebUI User’s Guide.
Registering for Apple Developer Accounts
To obtain a push certificate, you as a BigFix Administrator, require an Apple ID associated with the enterprise. You can also obtain one by registering for an Apple Developer Account. For details on how to register for Developer accounts, see Mac developer account registration.
Device Enrollment
You must enroll your devices to manage them with BigFix MDM. BigFix MDM servers interact with the enrolled devices through APIs and based on the MDM policies applied on the devices.
Troubleshooting
This section is intended to help you solve problems that might occur when using BigFix MCM.
Glossary
This glossary provides terms and definitions for the Modern Client Management for BigFix software and products.