BigFix MCM and BigFix Mobile are available as an On-premises solution.

Read this section to understand the key concepts of MCM.

Read this section to understand various users involved in MCM and BigFix Mobile management and their tasks.

Starting from UEM3.0, MCM extends the capability to identify and manage devices based on users. The users can be identified based on their associated attributes including names, roles, group memberships, distribution list memberships, or physical locations. The devices identified based on users can then be targeted and managed through various configurations to provide conditional access and ensure compliance, endpoint security, and App protection.

BigFix MCM supports certificate management and certificate-based authentication through Simple Certificate Enrollment Protocol (SCEP). SCEP is the fastest and most secure way to provision certificates to all your MCM-managed devices. With SCEP, IT Admins can automate issuing certificates to the endpoints to provide access to corporate Wi-Fi, VPN, and secure e-mail through encryption.

Read this section to learn the prerequisites and the tasks to install ODJ service to set up your environment to enroll Windows devices and join Active Directory domain or both Active Directory and Azure AD domain.

MCM and BigFix Mobile supports Security Assertion Markup Language (SAML) authentication to enroll devices to protect sensitive data and ensure secure access to corporate resources.

This guide is intended for HCL BigFix Master Operators (MO) and those who administer BigFix deployments. If you are looking for information about using Modern Client Management (MCM) and BigFix Mobile, see the WebUI User's Guide.

Read this section to learn enrolling and managing Windows and macOS desktop and laptop devices.

BigFix Mobile enables you to enroll and manage Android, iOS, and iPadOS devices.

BigFix MCM supports certificate-based authentication through Simple Certificate Enrollment Protocol (SCEP). SCEP is the fastest and most secure way to provision certificates to all your MCM-managed devices. With SCEP, IT Admins can automate issuing certificates to the endpoints to provide access to corporate Wi-Fi, VPN, and secure e-mail through encryption.

When you configure SAML as the authentication method, when a user hits the enrollment URL and click Enroll, the user is first authenticated via the identity provider before proceeding with the enrollment process.

Application management in BigFix MCM enables IT admins to centrally control, distribute, and maintain Windows and macOS applications. It allows IT administrators to streamline the deployment, update, and security of apps on enrolled devices.

With BigFix MCM and BigFix Mobile, you have the ability to install and set up email application that can connect to your email system. This allows users to easily connect, verify their identity, and synchronize their work email accounts on their devices.

BigFix MCM and BigFix Mobile enable organizations to manage and configure Virtual Private Network (VPN) settings on enrolled Android, Apple, and Windows devices, ensuring secure remote access to corporate networks.

BigFix MCM and BigFix Mobile offer WiFi configuration management, where administrators can control and configure the wireless network settings on MCM-enrolled devices. This helps organizations to maintain a secure and reliable wireless network infrastructure while providing flexibility for users to connect to authorized networks.

Read this topic to get familiarized with MCM v3.0 known limitations.

This section is intended to help you solve problems that might occur when installing BigFix MCM and BigFix Mobile.

Read this section for commonly asked questions and their answers to manage the MCM deployments better.