Modern Client Management and BigFix Mobile

This guide is intended for HCL BigFix Master Operators (MO) and those who administer BigFix deployments. If you are looking for information about using Modern Client Management (MCM) and BigFix Mobile, see the WebUI User's Guide.

MCM and BigFix Mobile is the MDM solution from BigFix to manage devices that run operating systems through a vendor’s Mobile Device Manager (MDM) API. With this offering, BigFix can interact with your devices through MDM.

With MCM and BigFix Mobile, organizations can enroll their corporate-owned and employee-owned (BYOD) laptop and mobile devices to monitor, manage, and secure them from a single web console, BigFix WebUI. The MDM server through MDM APIs manages all the actions that you perform through BigFix Console or BigFix WebUI.

BigFix can deploy profiles, custom content, patches, software, and BigFix agents through the BigFix Console or BigFix WebUI. BigFix can also wipe or lock devices remotely if devices get lost or stolen.

If you have one of the following licenses, you can enroll and manage laptops (Windows and macOS).
  • BigFix MCM
  • BigFix Mobile
  • Lifecycle
  • Security and Compliance

If you have the license for BigFix Mobile you can enroll and manage Android, iOS and iPadOS devices.

If you have license for both MCM and BigFix Mobile, you can enroll and manage laptops as well as Android, iOS, and iPadOS devices.

The following image represents the features available for MCM and BigFix Mobile individually and as a whole.

Document conventions
Throughout this documentation:
  • MCM represents features and services available only for laptops (Windows and macOS).
  • BigFix Mobile represents features and services available only for mobile devices.
  • MCM and BigFix Mobile represents common features and services available for both laptop and mobile devices.