Quick Start

Plan the strategy of your deployment

Plan your deployment: When planning your mobile device management solution, as a first step understand your organization’s mobile device management needs. Consider everything that will access your organization resources, including users' personal devices. Before setting up deployments, Determine the device types including desktop computers, laptops, tablets, and mobile phones. These devices can be owned by the organization, or owned by your users.
  1. Create the list of devices to determine:
    1. The OS platforms that you need to support (Apple iOS, Google Android, Microsoft Windows), minimum models/versions.
    2. Corporate-owned or personal devices
  2. Determine the device enrollment methods:
    1. Select the Device Enrollment method that best fits your feature requirements and deployment workflow. (e.g., administrators register company-owned devices or let users register their own devices via enrollment portals)
  3. Create the list of users
    1. Number of users using a single device.
    2. Group users based on their departments or any other criteria.
    3. Kind of users
  4. BigFix Agent installation
  5. Device configuration
  6. Application distribution

Prerequisites and requirements

Prerequisites and requirements

Setup Account

  • Use Android Enterprise features on Android devices, such as Work Profile (Profile Owner), Work-managed device (Device Owner), and dedicated devices (COSU). To set up Android Enterprise, you need a managed Google Play account (if you do not use G Suite for Business), domain name, and the EMM token (if you are using G Suite for Business). To enroll an Android device in the Android Enterprise (AE) program, formerly known as Android for Work, you have to first enroll your organization in AE. Android Enterprise is a device management framework to manage and secure Android (5.0+) devices in the work environment. It offers two management modes (Device Owner and Profile Owner) to manage corporate and personal devices. Personal devices can be set up as ‘Profile Owner’ that allows work apps and data to be stored in a separate encrypted container within the device. The ‘Device Owner’ mode allows enterprises to exercise complete control over their corporate devices and data.Android
  • To set up Apple enrollment, you need the company Apple ID and the Apple Push Notification Service (APNS) certificate. Apple Push Notification services are required for an Apple device to communicate with BigFix MDM server. APNs have to be configured before enrolling an Apple device in BigFix. To learn how to configure APNs, see Apple.
  • Windows

Configure certificates

Configure certificates

Install MDM Server

Install MDM PlugIns

Create and assign policies

Configure and assign a Policy Group.

Enroll devices

Manage devices

Troubleshooting

Troubleshooting
  • Android
  • Apple
  • Windows

Support

Support