Collecting Solr based search-related MustGather data for search relevancy issues

Prepare the following MustGather information before you call HCL Support to help with the troubleshooting process.


  1. Configure the following trace specifications.
    For information about how to configure trace strings, see
  2. Reproduce the problem.

    Record the specific steps that you used to reproduce the problem and any details that might be relevant.

  3. Collect the following files.
    In the In the Search server Docker container:
    • /opt/WebSphere/Liberty/usr/servers/default/resources/search/index/managed-solr/config/v3/*
    • /opt/WebSphere/Liberty/usr/servers/default/resources/search/index/managed-solr/config/v3-index-ext/*
    • /opt/WebSphere/Liberty/usr/servers/default/resources/search/runtime/config/*
    • /opt/WebSphere/Liberty/usr/servers/default/resources/search/runtime/config/*
  4. Run the following database queries to collect the necessary information from your database (output results in CSV format).