Topics in the Troubleshooting section highlight common issues that are encountered with HCL Commerce, and how they can be addressed or mitigated.

The troubleshooting documentation helps you understand why your enterprise application, application server, or product installation is not working, and helps you resolve the problem.

Troubleshooting or problem determination encompasses a wide range of tasks that you might need to perform at any phase of using a product. In addition to built-in preventive measures, the product provides a variety of tools to make problem determination easier.

Tip: You can use trace strings and loggers to gather the information that you need to troubleshoot problems. For more information, see Trace components.