
Collecting MustGather data for Google Analytics issues
Prepare the following MustGather information before you call HCL Support to help with Google Analytics issues.
About this task
Before proceeding further, two sets of data have to be collected, one from the server side and the other from the client side.
Procedure
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For Server side tracing, enable the following traces on the transaction
server:
For information about how to set trace strings, see Configuring logging for the Transaction server.com.ibm.commerce.commands.admin.v2.analytics.*=all
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For Client side tracing, capture the browser developer tools.For example, while
using Chrome browser:
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To output the results in CSV format, run the following database queries to
collect the necessary information from your database.
SELECT * FROM STORECONF