Ready-for-processing orders
HCL Commerce allows the Marketplace Seller Administrator to view orders that are ready for processing, through the Seller Dashboard.
About this task
When a new order is placed from the storefront, the initial status of the order is On-Hold. It takes a few minutes for the order to move from on-hold to ready for processing
Procedure
- Open Management Center Tools.
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From the hamburger menu, select Seller Dashboard.
Note: If you have more than one seller organizations assigned, all the associated Seller Organizations are listed on this page. Find the seller for whom you want to update orders. Click on the Access Seller Dashboard link in the same row. The Seller Dashboard page opens.
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On the seller dashboard page, select Orders. The
Order Management page opens.
Note: Orders are accessible only in a
liveenvironment. You will not be able to access the Orders functionality through theAuthenvironment. - Select the Ready for Processing tab. All the orders that can be processed further are listed here.
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Click on the arrow beside the order item number, to view the following
information related to the specific order:
- Recipient Information
- Ship Mode
- Part Number
- Unit Price
- Quantity
- Total Price