Management Center for HCL Commerce

The Management Center for HCL Commerce, is a suite of tools to support store management, merchandising, and marketing tasks for business users (Sellers, Marketing Managers, Product Managers, Catalog Managers, Buyer Administrator, Customer Service Supervisor and others).

Many changes have been introduced within Management Center through the various releases of HCL Commerce Version 9.1:
  • HCL Commerce Version 9.1.11.0 or laterFrom HCL Commerce version 9.1.11.0 onwards, the Marketplace allows the Marketplace Owner, Marketplace Sellers, and Marketplace Seller Administrators to access different functions of the marketplace. If you log in as a marketplace operator, you can access marketplace through the Marketplace tool from the hamburger menu. If you log in as a marketplace seller or marketplace seller administrator, you can access marketplace through the Seller Dashboard from the hamburger menu. Depending upon the role that is assigned to you, the functions and access to Orders, Inventory, Catalog Updates, and Seller details page also vary.
  • HCL Commerce Version 9.1.11.0 or laterFrom HCL Commerce version 9.1.11.0 onwards, you can create a custom widget.
  • HCL Commerce Version 9.1.10.0 or laterFrom HCL Commerce version 9.1.10.0 onwards, Page Composer allows you to work with kit pages and kit widgets. You can also assign layouts from a page. The new enhancement also allows you to set the default layout for Category pages, Product display pages, Bundle display pages, and Kit display pages.
  • HCL Commerce Version 9.1.9.0 or laterFrom HCL Commerce version 9.1.9.0 onwards, Page Composer allows you to work with workspaces. This includes the display of pages in the context of a workspace. You can create, edit, delete and preview pages, layouts and SEOs for the selected task.
  • HCL Commerce Version 9.1.9.0 or laterFrom HCL Commerce version 9.1.9.0 onwards, the Management Center does not launch the second pop-up window for the login. You will have to set the browsers to allow pop-up windows before launching Management Center.
  • HCL Commerce Version 9.1.8.0 or laterAssets tool is introduced within the Management Center. Assets tool can now be accessed through Hamburger menu.
  • HCL Commerce Version 9.1.7.0 or laterBusiness tooling has been introduced to manage search results and store pages. The two new tools are Search and Page Composer.
  • HCL Commerce Version 9.1.6.0 or laterFor the Analytics tool, additional dashboards are available from within the Management Center. These dashboards can track and control revenue, orders, products, visitors, and top search hits.
  • HCL Commerce Version 9.1.6.0 or laterThe default text editor has been updated with new icons for a better user experience.
  • HCL Commerce Version 9.1.4.0 or laterUsers can have below benefits using Management Center:
    • The Analytics tool.
    • Message Types and Transports tools can be accessed and configured from Management Center.
    • Improved B2B User Management experience.
    • Shipping codes can be assigned to specific categories and products.
  • Business roles such as Account Representative, Site Administrator, and others can now use Management Center Tools to create new users, jobs, organizations, stores etc.
  • HCL Commerce Version 9.1.3.0 or laterThe Hamburger menu is simplified. All tools are now segregated on the basis of the user role. The new Hamburger menu contains a link to Aha, which can be used to submit new ideas for future development.
  • HCL Commerce Version 9.1.2.0 or laterSecurity policies, Registries, Shipping, and Taxes can be accessed from Management Center as well.

Management Center tools

The following table summarizes the tools that Management Center provides.
If you are ... You can use the Management Center ...
Managing catalogs and merchandise Catalogs tool
  • Create and manage master and sales catalogs, including:
    • defining categories
    • creating products, variants, and SKUs
    • categorizing SKUs
    • bundling SKUs
    • managing dynamic kits
  • Enrich and manage product content, and create merchandising associations.
  • Create, restore, view, and delete versions of catalog objects (sales catalog, category, and catalog entries).
  • Create and manage search term associations, and associate search terms with landing pages.
  • Manage product attributes with the Management Center attribute dictionary.
  • Manage search engine optimization (SEO) properties for categories and catalog entries.
  • View site search statistics for the keywords customers are using to search your site.
  • Assign one or more attribute dictionary descriptive attributes to multiple catalog entries at a time.
  • Add multiple catalog entries to multiple sales categories at a time in a single task.
  • Create rule-based sales categories that use an HCL Commerce search based rule to find and automatically assign catalog entries to the categories.
  • Use HCL Commerce search to quickly find catalog entries to assign to a sales category.
  • View the catalog entries that are assigned a specific attribute dictionary attribute.
Managing promotions Promotions tool
  • Create and manage promotions for your merchandise.
  • Review and manage promotions.
  • Import promotion codes for use with your promotions.
  • Export promotion codes for a promotion.
  • If Management Center is integrated with IBM Marketing Center, you can open IBM Marketing Center from Management Center to upload exported promotion codes. IBM Marketing Center campaigns can include the promotion codes.
  • Find promotions by using the Advanced Search feature in the Promotions tool.
  • Archive inactive promotions to remove the promotions from displaying in the main promotions list and promotion folders.
  • Prevent promotions from displaying in the main promotions list by moving the promotions into promotion folders.
Managing marketing campaigns Marketing tool
  • Design creative marketing campaigns that can contain web and email activities.
  • Create experiments to test your campaign activities' effectiveness.
  • Create and manage marketing content.
  • Define the flow of marketing activities.
  • Review and manage marketing activities.
  • Create and manage search rules.
  • Create and manage search rule experiments.
  • If Management Center is integrated with IBM Marketing Center, you can open IBM Marketing Center from Management Center to create and manage marketing campaigns. These campaigns can include promotion codes that are exported from Management Center.
  • Export customer segment information, such as email addresses, into a downloadable CSV file.
  • Override the maximum file size limit for attachments that are associated with marketing content.
  • Configure marketing activities to target customers who are viewing catalog entries that have specific attributes.
Managing attachments Attachments tool
  • Browse attachments
  • Create, change, and delete attachments.
Managing installment rules Installments tool
  • Create installment rules to offer customers different installment payment options when they purchase items from your store catalog.
  • Review how installment rules are scheduled in relation to one another in a calendar tool.
  • Review the list of active and inactive installment rules.
  • Activate and deactivate installment rules.
  • Update installment rules.
  • Delete installment rules.
Managing stores Store Management tool
  • Update store profile information such as the name or description of a store, contact information, store location, and supported languages and currencies.
  • Change the style of a store, including the store layout and color.
  • Specify the functions that are available in your store, such as which optional fields to display on store pages.
  • View your changes in the store.
  • Open or close a store.
  • Update the URL keyword of a static store page for Search Engine Optimization (SEO) friendly URLs.
Managing catalog filters, price lists, and price rules Catalog Filter and Pricing tool
  • Create, and manage catalog filters.
  • Create and manage price lists and price rules.
  • Upload catalog filters.
  • Upload price lists.
Managing tasks that you perform in Management Center Workspace Management tool
  • Manage content within a workspace by selecting tasks, managing content within tasks, adding comments, and approving or rejecting tasks.
  • Work on assigned tasks, complete tasks, and submit tasks for approval.
  • View, open, and compare business object change history records to quickly see what modifications were made.
  • Undo change history records to correct mistakes or to approve a task without needing to reject it.
  • View the change history for a task group after the task group is approved or canceled.
Creating pages and layouts, and managing layouts for store pages Commerce Composer tool
  • Create pages for your store.
  • Create layouts for pages by using predefined widgets and templates.
  • Assign layouts to store pages.
  • View layouts.
Managing organizations and the related information
Organizations
  • Create new organization.
  • Update the information related to existing organization such as description, business category, address, or contact information.
  • Find organization.
Managing approval requests Approvals
  • Accept the new approval request.
  • Reject the request received.
  • Post comments after acceptance/rejection.
Managing User profile and information Users
  • Create new users.
  • Change the details of a user, or enable or disable a user account.
  • Find users, and update their role assignments
  • Update user properties such as first name, last name, organization, or role
Managing sent, and unsent messages Messages
  • Resend a message.
  • View sent message.
  • View unsent message.
Scheduling a site level jobs and maintaining a scheduler for various jobs Scheduler
  • A site-level jobs can be scheduled.
  • Manage to send or save marketing jobs and it's statistics.
  • Create and schedule HCL commerce search jobs.
  • Create and schedule search engine optimization jobs.
Creating, changing, and finding business accounts Accounts
  • Create business accounts.
  • Add, change, or delete business accounts.
  • Add, change, or delete purchase order.
  • Find business accounts.
  • Managing different type of contracts.
HCL Commerce Version 9.1.3.0 or laterManaging Accounts and Contracts HCL Commerce Version 9.1.3.0 or laterAccounts and Contracts
  • Create business accounts.
  • Add, change, or delete business accounts.
  • Add, change, or delete purchase order.
  • Find business accounts.
  • Managing different type of contracts.
Managing both implicit and explicit member groups Member Groups
  • Create member groups.
  • Change details such as description, and criteria upon which a group was created.
  • Delete member group from site.
  • List member groups.
Creating new stores for e-commerce site Extended Sites Store Management
  • Create new store.
  • Find store.
  • Export and Import stores.
HCL Commerce Version 9.1.2.0 or laterSecuring all sites by updating all account related policies Security Policies
  • Account policies.
  • Password policies.
  • Lockout policies.
HCL Commerce Version 9.1.2.0 or laterMaintaining a set of registries for catching HCL Commerce runtime data HCL Commerce Version 9.1.2.0 or laterRegistries
  • Registering a registry
  • Update registry components.
HCL Commerce Version 9.1.2.0 or laterSetting up Shipping at store-level HCL Commerce Version 9.1.2.0 or laterManaging Shipping
  • Shipping Codes
  • Shipping Modes
  • Shipping Jurisdictions
HCL Commerce Version 9.1.2.0 or laterSetting up Taxes at store-level HCL Commerce Version 9.1.2.0 or laterManaging Taxes
  • Define Tax Jurisdiction
  • Define Tax rates
  • Define Tax codes
HCL Commerce Version 9.1.3.0 or laterSetting up Shipping Charges at store-level HCL Commerce Version 9.1.3.0 or laterManaging Shipping
  • Define Shipping Charges
  • Delete Shipping Charges
  • Edit Shipping Charges
  • Search Shipping Charges
HCL Commerce Version 9.1.3.0 or laterSubmitting new Ideas on Aha Portal HCL Commerce Version 9.1.3.0 or laterSubmit new ideas - Aha Portal
HCL Commerce Version 9.1.4.0 or laterManaging Message Type HCL Commerce Version 9.1.4.0 or laterManage Message types
  • Create new Message Types
  • Edit existing Message Types
  • Delete Message Types
  • Search Message Types
HCL Commerce Version 9.1.4.0 or laterManaging Transports HCL Commerce Version 9.1.4.0 or laterTransport methods
  • Create new Transports
  • Edit existing Transports
  • Search Transports
HCL Commerce Version 9.1.4.0 or laterAssigning Shipping Codes to Products and Categories HCL Commerce Version 9.1.4.0 or laterUpdated shipping codes
  • Defining Shipping Codes
  • Edit Shipping Codes
  • Search Shipping Codes
  • Delete Shipping Codes
HCL Commerce Version 9.1.4.0 or laterUpdating B2B User Management HCL Commerce Version 9.1.4.0 or laterUser Management
  • Creating new users by logging in as Site Admin, Buyer Admin, CSR, CSS, Seller Admin, Operational Manager
  • Editing user information by logging in as Site Admin, Buyer Admin, CSR, CSS, Seller Admin, Operational Manager
  • Finding Users
HCL Commerce Version 9.1.4.0 or laterManaging Commerce Analytics tool HCL Commerce Version 9.1.4.0 or laterAnalytics Tool
HCL Commerce Version 9.1.6.0 or laterManaging Commerce Analytics tool HCL Commerce Version 9.1.6.0 or laterAnalytics Tool
HCL Commerce Version 9.1.6.0 or laterManaging CK Editor HCL Commerce Version 9.1.6.0 or laterRich Text Editor
HCL Commerce Version 9.1.7.0 or laterManaging the Search tool HCL Commerce Version 9.1.7.0 or laterSearch tool
  • Analytics
  • Mock search
  • Color Configuration
HCL Commerce Version 9.1.7.0 or laterUsing the Page Composer tool HCL Commerce Version 9.1.7.0 or laterPage Composer tool
  • Pages
  • Layouts
HCL Commerce Version 9.1.8.0 or laterUsing the Assets tool HCL Commerce Version 9.1.8.0 or laterAssets tool
  • Manage files
  • Manage attachments
HCL Commerce Version 9.1.11.0 or laterUsing the Marketplace tool HCL Commerce Version 9.1.11.0 or laterMarketplace
  • Marketplace Operator
  • Catalog Updates
  • Inventory Updates
  • Order Management
HCL Commerce Version 9.1.11.0 or laterUsing the Seller Dashboard HCL Commerce Version 9.1.11.0 or later
  • Marketplace Seller
  • Marketplace Seller Administrator
HCL Commerce Version 9.1.11.0 or laterManaging Access Control HCL Commerce Version 9.1.11.0 or later

Management Center menu

You can access the tools from the Management Center menu.

Note: To display the HCL Commerce Accelerator menu option, you must:
  • Use the Microsoft Internet Explorer browser.
  • Enable the menu option in your Management Center preferences.

Management Center tools menu with workspaces enabled
HCL Commerce Version 9.1.3.0 or later
Management Center tools menu with workspaces enabled
HCL Commerce Version 9.1.4.0 or later
Management Center tools menu with workspaces enabled
HCL Commerce Version 9.1.7.0 or later
Management Center tools menu with workspaces enabled
HCL Commerce Version 9.1.8.0 or later
Management Center tools menu with workspaces enabled

Each tool displays in its own tab within the Management Center:


Management Center tool tabs
To switch between each tool, click the appropriate tab.

Management Center roles and access

A Site Administrator can assign one or more Management Center roles to you. Your roles determine which tools you can access.
Role Management Center tool access
Account Representative

Catalogs (read-only)
Promotions
Marketing
Attachments (read-only)
Catalog Filter and Pricing
Account Management
Installments
HCL Commerce Version 9.1.4.0 or laterAnalytics Tool
HCL Commerce Version 9.1.8.0 or laterAssets Tool (read-only)

Sales Manager

Catalogs (read-only)
Promotions
Marketing
Attachments (read-only)
Catalog Filter and Pricing
Installments
Page Layout (read-only)
Commerce Composer (read-only)
Approval Management
Account Management

HCL Commerce Version 9.1.4.0 or laterAnalytics Tool
HCL Commerce Version 9.1.8.0 or laterAssets Tool (read-only)

Channel Manager Store Management

User Management
Organization Management
Approval Management
Extended Site Store Management
HCL Commerce Version 9.1.8.0 or laterAssets Tool (read-only)

Marketing Director
Note: In addition to all the access privileges of the Marketing Manager role, users with the Marketing Director role can also download exported customer segment information, such as email addresses, to a local file system.

Catalogs (read-only)
Promotions
Marketing
Attachments
Installments
Page Layout
Commerce Composer
HCL Commerce Version 9.1.4.0 or laterAnalytics Tool

Marketing Manager

Catalogs (read-only)
Promotions
Marketing
Attachments
Installments
Page Layout
Commerce Composer
HCL Commerce Version 9.1.4.0 or laterAnalytics Tool
HCL Commerce Version 9.1.8.0 or laterAssets Tool

Seller

Catalogs
Promotions
Marketing
Attachments (read-only)
Catalog Filter and Pricing
Installments
Page Layout (read-only)  
Commerce Composer
Store Management
User Management
Organization Management
Approval Management
Member Group Management
Account Management

HCL Commerce Version 9.1.4.0 or laterAnalytics Tool
HCL Commerce Version 9.1.8.0 or laterAssets Tool (read-only)

Seller Administrator

User Management
Organization Management
Approval Management
Member Group Management

Site Administrator

Catalogs
Promotions
Marketing
Attachments
Catalog Filter and Pricing
Installments
Page Layout
Commerce Composer
Store Management
Workspace Management
User Management
Organization Management
Approval Management
Member Group Management
Extended Site Store Management
Account Management
Scheduler
Message Management

HCL Commerce Version 9.1.4.0 or laterAnalytics Tool

Product Manager

Catalogs
Promotions
Marketing
Attachments
Installments
Page Layout (read-only)
HCL Commerce Version 9.1.4.0 or laterAnalytics Tool
HCL Commerce Version 9.1.8.0 or laterAssets Tool

Category Manager

Catalogs
Promotions
Attachments
Page Layout (read-only)
HCL Commerce Version 9.1.4.0 or laterAnalytics Tool
HCL Commerce Version 9.1.8.0 or laterAssets Tool

Buyer (seller side)

Catalogs
Promotions
Attachments (read-only)
HCL Commerce Version 9.1.4.0 or laterAnalytics Tool
HCL Commerce Version 9.1.8.0 or laterAssets Tool (read-only)

Buyer Administrator

User Management
Organization Management
Approval Management

Buyer Approver

Approval Management

Customer Service Supervisor

User Management
Organization Management
Approval Management
HCL Commerce Version 9.1.4.0 or laterAnalytics Tool

Customer Service Representative

Organization Management
HCL Commerce Version 9.1.4.0 or laterAnalytics Tool

HCL Commerce Version 9.1.4.0 or laterOperations Manager

HCL Commerce Version 9.1.4.0 or laterAnalytics Tool

HCL Commerce Version 9.1.4.0 or laterLogistics Manager

HCL Commerce Version 9.1.4.0 or laterAnalytics Tool
HCL Commerce Version 9.1.8.0 or laterAssets Tool (read-only)

HCL Commerce Version 9.1.4.0 or laterWorkspace Manager

HCL Commerce Version 9.1.4.0 or laterAnalytics Tool

HCL Commerce Version 9.1.4.0 or laterWorkspace Content Contributor

HCL Commerce Version 9.1.4.0 or laterAnalytics Tool

HCL Commerce Version 9.1.4.0 or laterWorkspace Taskgroup Approver

HCL Commerce Version 9.1.4.0 or laterAnalytics Tool

HCL Commerce Version 9.1.11.0 or laterMarketplace Operator

HCL Commerce Version 9.1.11.0 or laterManage Catalog Updates
Approve Catalog Update request
Inventory Updates
Order Management
Access Control
Manage Sellers

HCL Commerce Version 9.1.11.0 or laterMarketplace Seller

HCL Commerce Version 9.1.11.0 or laterManage Catalog Updates
Inventory Updates
Order Management
Access Control

HCL Commerce Version 9.1.11.0 or laterMarketplace Seller Administrator

HCL Commerce Version 9.1.11.0 or laterView Catalog Updates
Inventory Updates
Order Management

If you need to change your access, contact your Site Administrator.

Developers familiar with the Management Center framework can also customize it further to suit their business needs.