Management Center for HCL Commerce

The Management Center for HCL Commerce, is a suite of tools to support store management, merchandising, and marketing tasks for business users (Sellers, Marketing Managers, Product Managers, Catalog Managers, Buyer Administrator, Customer Service Supervisor and others).

Many changes have been introduced within Management Center through the various releases of HCL Commerce Version 9.1:

The Management Center has following improvements:
- Google Analytics upgraded to provide GA4 support to the Ruby store.
- Management Center now allows you to view, add, remove, and replace the active catalog filter in the Catalog and Pricing tool.
- Management Center for HCL Commerce has replaced CKEditor with TinyMCE editor version 6 and is available by default.
- Management Center now has Storefront Asset Store (SAS) support enabled by default.
The Management Center has following improvements from HCL Commerce version 9.1.13.0 onwards:
- The store preview has new enhancements. Along with previewing settings, page, layout and widget information can be previewed through the Page Composer tool.
- The Analytics and Search tool now support Google Analytics 4 integration for reporting.
- Management Center now supports the Storefront Asset Store (SAS) through the Page Composer tool.
From HCL Commerce version 9.1.12.0 onwards, users can have the following benefits:
- Marketplace Operator can access the Marketplace contracts through the Marketplace tool. Marketplace Sellers and Marketplace Seller Administrators can access the Marketplace contracts through the Seller dashboard. You can manage Marketplace contract pricing and contract filters.
- Marketplace Operators and Site Administrators can approve seller registration requests placed from the storefront.
- Site Administrators can view and track all orders placed from the storefront through the License Metrics tool.
- You can configure the advanced user search if you have many registered users.
- Google Analytics supports GA4 reporting in the Management Center, and Marketplace Sellers can view sales, orders, top products, and more for the selected Marketplace.
- You can download the current catalog list without creating a new catalog upload request.
From HCL Commerce version 9.1.11.0 onwards, the Marketplace allows the Marketplace Operator, Marketplace Sellers, and Marketplace Seller Administrators to access different functions of the marketplace. If you log in as a marketplace operator, you can access marketplace through the Marketplace tool from the hamburger menu. If you log in as a marketplace seller or marketplace seller administrator, you can access marketplace through the Seller Dashboard from the hamburger menu. Depending upon the role that is assigned to you, the functions and access to Orders, Inventory, Catalog Updates, and Seller details page also vary.
From HCL Commerce version 9.1.11.0 onwards, you can create a custom widget.
From HCL Commerce version 9.1.10.0 onwards, Page Composer allows you to work with kit pages and kit widgets. You can also assign layouts from a page. The new enhancement also allows you to set the default layout for Category pages, Product display pages, Bundle display pages, and Kit display pages.
From HCL Commerce version 9.1.9.0 onwards, Page Composer allows you to work with workspaces. This includes the display of pages in the context of a workspace. You can create, edit, delete and preview pages, layouts and SEOs for the selected task.
From HCL Commerce version 9.1.9.0 onwards, the Management Center does not launch the second pop-up window for the login. You will have to set the browsers to allow pop-up windows before launching Management Center.
Assets tool is introduced within the Management Center. Assets tool can now be accessed through Hamburger menu.
Business tooling has been introduced to manage search results and store pages. The two new tools are Search and Page Composer.
For the Analytics tool, additional dashboards are available from within the Management Center. These dashboards can track and control revenue, orders, products, visitors, and top search hits.
The default text editor has been updated with new icons for a better user experience.
Users can have below benefits using Management Center:
- The Analytics tool.
- Message Types and Transports tools can be accessed and configured from Management Center.
- Improved B2B User Management experience.
- Shipping codes can be assigned to specific categories and products.
Business roles such as Account Representative, Site Administrator, and others can now use Management Center Tools to create new users, jobs, organizations, stores etc.
The Hamburger menu is simplified. All tools are now segregated on the basis of the user role. The new Hamburger menu contains a link to Aha, which can be used to submit new ideas for future development.
Security policies, Registries, Shipping, and Taxes can be accessed from Management Center as well.

Management Center tools

The following table summarizes the tools that Management Center provides.


If you are ...	You can use the Management Center ...
Managing catalogs and merchandise	Catalogs tool Create and manage master and sales catalogs, including: defining categories creating products, variants, and SKUs categorizing SKUs bundling SKUs managing dynamic kits Enrich and manage product content, and create merchandising associations. Create, restore, view, and delete versions of catalog objects (sales catalog, category, and catalog entries). Create and manage search term associations, and associate search terms with landing pages. Manage product attributes with the Management Center attribute dictionary. Manage search engine optimization (SEO) properties for categories and catalog entries. View site search statistics for the keywords customers are using to search your site. Assign one or more attribute dictionary descriptive attributes to multiple catalog entries at a time. Add multiple catalog entries to multiple sales categories at a time in a single task. Create rule-based sales categories that use an HCL Commerce search based rule to find and automatically assign catalog entries to the categories. Use HCL Commerce search to quickly find catalog entries to assign to a sales category. View the catalog entries that are assigned a specific attribute dictionary attribute.
Managing promotions	Promotions tool Create and manage promotions for your merchandise. Review and manage promotions. Import promotion codes for use with your promotions. Export promotion codes for a promotion. If Management Center is integrated with IBM Marketing Center, you can open IBM Marketing Center from Management Center to upload exported promotion codes. IBM Marketing Center campaigns can include the promotion codes. Find promotions by using the Advanced Search feature in the Promotions tool. Archive inactive promotions to remove the promotions from displaying in the main promotions list and promotion folders. Prevent promotions from displaying in the main promotions list by moving the promotions into promotion folders.
Managing marketing campaigns	Marketing tool Design creative marketing campaigns that can contain web and email activities. Create experiments to test your campaign activities' effectiveness. Create and manage marketing content. Define the flow of marketing activities. Review and manage marketing activities. Create and manage search rules. Create and manage search rule experiments. If Management Center is integrated with IBM Marketing Center, you can open IBM Marketing Center from Management Center to create and manage marketing campaigns. These campaigns can include promotion codes that are exported from Management Center. Export customer segment information, such as email addresses, into a downloadable CSV file. Override the maximum file size limit for attachments that are associated with marketing content. Configure marketing activities to target customers who are viewing catalog entries that have specific attributes.
Managing attachments	Attachments tool Browse attachments Create, change, and delete attachments.
Managing installment rules	Installments tool Create installment rules to offer customers different installment payment options when they purchase items from your store catalog. Review how installment rules are scheduled in relation to one another in a calendar tool. Review the list of active and inactive installment rules. Activate and deactivate installment rules. Update installment rules. Delete installment rules.
Managing stores	Store Management tool Update store profile information such as the name or description of a store, contact information, store location, and supported languages and currencies. Change the style of a store, including the store layout and color. Specify the functions that are available in your store, such as which optional fields to display on store pages. View your changes in the store. Open or close a store. Update the URL keyword of a static store page for Search Engine Optimization (SEO) friendly URLs.
Managing catalog filters, price lists, and price rules	Catalog Filter and Pricing tool Create, and manage catalog filters. Create and manage price lists and price rules. Upload catalog filters. Upload price lists.
Managing tasks that you perform in Management Center	Workspace Management tool Manage content within a workspace by selecting tasks, managing content within tasks, adding comments, and approving or rejecting tasks. Work on assigned tasks, complete tasks, and submit tasks for approval. View, open, and compare business object change history records to quickly see what modifications were made. Undo change history records to correct mistakes or to approve a task without needing to reject it. View the change history for a task group after the task group is approved or canceled.
Creating pages and layouts, and managing layouts for store pages	Commerce Composer tool Create pages for your store. Create layouts for pages by using predefined widgets and templates. Assign layouts to store pages. View layouts.
Managing organizations and the related information	Organizations Create new organization. Update the information related to existing organization such as description, business category, address, or contact information. Find organization.
Managing approval requests	Approvals Accept the new approval request. Reject the request received. Post comments after acceptance/rejection.
Managing User profile and information	Users Create new users. Change the details of a user, or enable or disable a user account. Find users, and update their role assignments Update user properties such as first name, last name, organization, or role
Managing sent, and unsent messages	Messages Resend a message. View sent message. View unsent message.
Scheduling a site level jobs and maintaining a scheduler for various jobs	Scheduler A site-level jobs can be scheduled. Manage to send or save marketing jobs and it's statistics. Create and schedule HCL commerce search jobs. Create and schedule search engine optimization jobs.
Creating, changing, and finding business accounts	Accounts Create business accounts. Add, change, or delete business accounts. Add, change, or delete purchase order. Find business accounts. Managing different type of contracts.
Managing Accounts and Contracts	Accounts and Contracts Create business accounts. Add, change, or delete business accounts. Add, change, or delete purchase order. Find business accounts. Managing different type of contracts.
Managing both implicit and explicit member groups	Member Groups Create member groups. Change details such as description, and criteria upon which a group was created. Delete member group from site. List member groups.
Creating new stores for e-commerce site	Extended Sites Store Management Create new store. Find store. Export and Import stores.
Securing all sites by updating all account related policies	Security Policies Account policies. Password policies. Lockout policies.
Maintaining a set of registries for catching HCL Commerce runtime data	Registries Registering a registry Update registry components.
Setting up Shipping at store-level	Managing Shipping Shipping Codes Shipping Modes Shipping Jurisdictions
Setting up Taxes at store-level	Managing Taxes Define Tax Jurisdiction Define Tax rates Define Tax codes
Setting up Shipping Charges at store-level	Managing Shipping Define Shipping Charges Delete Shipping Charges Edit Shipping Charges Search Shipping Charges
Submitting new Ideas on Aha Portal	Submit new ideas - Aha Portal
Managing Message Type	Manage Message types Create new Message Types Edit existing Message Types Delete Message Types Search Message Types
Managing Transports	Transport methods Create new Transports Edit existing Transports Search Transports
Assigning Shipping Codes to Products and Categories	Updated shipping codes Defining Shipping Codes Edit Shipping Codes Search Shipping Codes Delete Shipping Codes
Updating B2B User Management	User Management Creating new users by logging in as Site Admin, Buyer Admin, CSR, CSS, Seller Admin, Operational Manager Editing user information by logging in as Site Admin, Buyer Admin, CSR, CSS, Seller Admin, Operational Manager Finding Users
Managing Commerce Analytics tool	Analytics Tool
Managing Commerce Analytics tool	Analytics Tool
Managing CK Editor	Rich Text Editor
Managing the Search tool	Search tool Analytics Mock search Color Configuration
Using the Page Composer tool	Page Composer tool Pages Layouts
Using the Assets tool	Assets tool Manage files Manage attachments
Using the Marketplace tool	Marketplace Marketplace Operator Catalog Updates Inventory Updates Order Management
Using the Seller Dashboard	Seller Dashboard Marketplace Seller Marketplace Seller Administrator
Managing Access Control	Access control
Managing Marketplace Contracts	Marketplace Contracts Pricing Catalog Filter
Managing License Metrics	HCL Commerce License Metrics License Metrics logger utility Checking the number of order lines

Management Center menu

You can access the tools from the Management Center menu.

Note: To display the HCL Commerce Accelerator menu option, you must:

Use the Microsoft Internet Explorer browser.
Enable the menu option in your Management Center preferences.

Management Center tools menu with workspaces enabled

Each tool displays in its own tab within the Management Center:

To switch between each tool, click the appropriate tab.

Management Center roles and access

A Site Administrator can assign one or more Management Center roles to you. Your roles determine which tools you can access.


Role	Management Center tool access
Account Representative	Catalogs (read-only) Promotions Marketing Attachments (read-only) Approvals Workspace Management Catalog Filter and Pricing Accounts and Contracts Management Installments Analytics Tool Assets Tool (read-only)
Sales Manager	Catalogs (read-only) Promotions Marketing Attachments (read-only) Catalog Filter and Pricing Installments Page Layout (read-only) Commerce Composer (read-only) Workspace Management Approval Management Accounts and Contract Management Analytics Tool Assets Tool (read-only)
Channel Manager	Store Management Marketing Workspace Management Attachments Installments User Management Organization Management Approval Management Extended Site Store Management Assets Tool (read-only)
Marketing Director Note: In addition to all the access privileges of the Marketing Manager role, users with the Marketing Director role can also download exported customer segment information, such as email addresses, to a local file system.	Catalogs (read-only) Promotions Marketing Attachments Page Composer Installments Page Layout Commerce Composer Workspace Management Analytics Tool
Marketing Manager	Catalogs (read-only) Promotions Marketing Attachments Page Composer Installments Page Layout Commerce Composer Workspace Management Analytics Tool Assets Tool
Seller	Catalogs Promotions Marketing Attachments (read-only) Catalog Filter and Pricing Installments Page Composer Page Layout (read-only) Commerce Composer Store Management Search Management Workspace Management Shipping Taxes User Management Organization Management Approval Management Member Group Management Accounts and Contract Management Analytics Tool Assets Tool (read-only)
Seller Administrator	User Management Organization Management Approval Management Member Group Management
Site Administrator	Catalogs Promotions Marketing Attachments Catalog Filter and Pricing Installments Page Layout Commerce Composer Store Management Workspace Management Search E-site Management Page Composer Marketplace Seller Dashboard Pricing Promotions Account and Contract Management Content Management (Assets and Attachments) Shipping Taxes Analytics Installments Transports Registries User Management Organization Management Approval Management Member Group Management Extended Site Store Management Account Management Scheduler Message Management Analytics Tool Seller registration request approval Marketplace Contracts Pricing Updates Catalog Filter Updates Download Current Catalog License Metrics
Product Manager	Catalogs Promotions Marketing Attachments Search Installments Page Layout (read-only) Workspace Management Analytics Tool Assets Tool
Category Manager	Catalogs Promotions Attachments Search Page Layout (read-only) Workspace Management Pricing Analytics Tool Assets Tool
Buyer (seller side)	Catalogs Promotions Attachments (read-only) Approvals Workspace Management Pricing Analytics Tool Assets Tool (read-only)
Buyer Administrator	User Management Organization Management Approval Management
Buyer Approver	Approval Management
Customer Service Supervisor	User Management Organization Management Approval Management Analytics Tool
Customer Service Representative	Organization Management User Management Analytics Tool
Operations Manager	User Management Catalogs Shipping Taxes Analytics Tool
Logistics Manager	Catalogs Attachments Shipping Analytics Tool Assets Tool (read-only)
Workspace Manager	Analytics Tool Workspace Management
Workspace Content Contributor	Analytics Tool Workspace Management
Workspace Taskgroup Approver	Analytics Tool Marketing Commerce Composer Workspace Management Promotions Installments
Marketplace Operator	Manage Catalog Updates User Management Approve Catalog Update request Inventory Updates Order Management Access Control Manage Sellers Marketplace Seller Dashboard Analytics tool Seller registration request approval Marketplace Contracts Pricing Updates Catalog Filter Updates Download Current Catalog
Marketplace Seller	Manage Catalog Updates Inventory Updates Order Management Access Control Seller Dashboard Marketplace Contracts Pricing Updates Catalog Filter Updates Download Current Catalog
Marketplace Seller Administrator	View Catalog Updates Inventory Updates Order Management Seller Dashboard Marketplace Contracts View Pricing Updates View Catalog Filter Updates Download Current Catalog

If you need to change your access, contact your Site Administrator.

Developers familiar with the Management Center framework can also customize it further to suit their business needs.