HCL Commerce Version 9.1.11.0 or later

Changing the store status

The Management Center allows the Marketplace Seller Administrator to change the store status for a specific seller through the Seller Dashboard. If a seller wants to temporarily suspend shopping for their products in the marketplace, their status can be changed to Offline. When they are ready to sell again, their status can be changed back to Online again.

About this task

Note: A seller can sell products only when the seller is Active and the store status is Online. See Changing a seller status to update the seller status.

Procedure

  1. Open Management Center Tools.
  2. From the hamburger menu, select the Seller Dashboard tool.
    Note: If you have more than one seller organizations assigned, all the associated Seller Organizations are listed on this page. Find the seller for whom you want to change the store status. Click on the Access Seller Dashboard link in the same row. The Seller Dashboard page opens.
  3. On this page, from the marketplace table, enable the toggle switch for Store Status. Enabling the toggle switch changes the seller status to Online for the assigned marketplace. It will allow the seller to start selling products in the marketplace.
  4. Disabling the toggle switch changes the seller status to Offline for the assigned marketplace. It will not allow the seller to sell products in the marketplace.