Feature Pack 8

Troubleshooting: Transaction timeout error from running the calculate price utility

A transaction timeout error occurs from running the calculate price utility.


This error occurs because the utility did not complete before its allotted amount of time.

To resolve this issue, increase the transaction timeout time to a higher value:
  1. In the WebSphere Application Server administrative console, go to Application servers > serverName > Transaction service.
  2. In the Configuration tab, change the values for Total transaction lifetime timeout and Maximum transaction timeout to a higher value. For example, 3000.
  3. Save your changes and rerun the calculate price utility.