Troubleshooting: Auto-suggested keywords not responding

Auto-suggested keywords might not respond when clicked in the storefront

Problem

When a shopper clicks auto-suggested keywords in the storefront, the search is not performed. This behavior might occur more frequently on low performance machines.

Solution

To resolve this issue, increase the auto-suggest timeout value to a higher value. For example, to change it to 300:

Open the WCDE_installdir/workspace/Stores/WebContent/storedir/javascript/Widgets/Search.js file for editing.

Locate the following snippet:

_onBlur:function(evt){
  clearTimeout(this.searchSuggestionHoverTimeout);
  this.searchSuggestionHoverTimeout = setTimeout("SearchJS.showAutoSuggest(false)",100);
},

Replace it with the following snippet:

_onBlur:function(evt){
  clearTimeout(this.searchSuggestionHoverTimeout);
  this.searchSuggestionHoverTimeout = setTimeout("SearchJS.showAutoSuggest(false)",300);
},

Save your changes and close the file.
Deploy the changes for the JSP files you updated. For more information, see Deploying J2EE assets for a single file.