WebSphere Commerce EnterpriseWebSphere Commerce Professional

Selecting a shipping address

You can select different shipping destinations for different items in an order or quote.


  1. Log on to the IBM Sales Center.
  2. Select a store.
  3. Create or find the order or quote for which you want to select a shipping address.
  4. If this is an order and it has already been submitted, click Edit.
  5. If this is a quote and it has already been completed, create a new quote from it.
  6. Go to the Order Items or Quote Items page.
  7. For each item for which you want to select a shipping address:
    1. Select the item
    2. Click the Shipping Address cell. Select the item's destination from the list. Click the Add Shipping Address icon (Add Shipping Destination icon) to open a page that you can use to add a new shipping or billing address for the customer.

      Note: In B2B stores, the CSR must Apply the order items before adding a new shipping address. If the contract does not allow shipping to the customer's address, then this address will not show up in shipping address list.

    3. Modify the information in the remaining item-detail fields as necessary.
  8. Click the Apply button to apply your changes before clicking on the Payment page.
  9. Modify the payment information as necessary.
  10. Click Submit or Complete Quote.