IBM Management Center for WebSphere Commerce

The IBM Management Center for WebSphere Commerce, or Management Center, is a suite of tools to support store management, merchandising, and marketing tasks for business users (Sellers, Marketing Managers, Product Managers, Catalog Managers, and others).

Other business user roles, such as Customer Service Representatives, use to perform business operations, such as managing stores, inventory, fulfillment, orders, returns, payments, and auctions.

Management Center tools

The following table summarizes the tools that provides.
If you are ... You can use the ...
Managing catalogs and merchandise Catalogs tool
  • Create and manage master and sales catalogs, including:
    • defining categories
    • creating products and SKUs
    • categorizing SKUs
    • bundling SKUs
    • Introduced in Feature Pack 3managing dynamic kits
  • Enrich and manage product content, and create merchandising associations.
  • Introduced in Feature Pack 2Create, restore, view, and delete versions of catalog objects (sales catalog, category, and catalog entries).
  • Introduced in Feature Pack 2Create and manage search term associations, and associate search terms with landing pages.
  • Introduced in Feature Pack 2Manage product attributes with the attribute dictionary.
  • Introduced in Feature Pack 3Manage search engine optimization (SEO) properties for categories and catalog entries.
  • Introduced in Feature Pack 3View site search statistics for the keywords customers are using to search your site.
  • Feature Pack 7 or laterAssign one or more attribute dictionary descriptive attributes to multiple catalog entries at a time.
  • Feature Pack 8Add multiple catalog entries to multiple sales categories at a time in a single task.
  • Feature Pack 8 Create rule-based sales categories that use a WebSphere Commerce search based rule to find and automatically assign catalog entries to the categories.
  • Feature Pack 8 Use WebSphere Commerce search to quickly find catalog entries to assign to a sales category.
  • Feature Pack 8 View the catalog entries that are assigned a specific attribute dictionary attribute.
Managing promotions Promotions tool
  • Create and manage promotions for your merchandise.
  • Review and manage promotions.
  • Introduced in Feature Pack 1Import promotion codes for use with your promotions.
  • Feature Pack 5 or laterExport promotion codes for a promotion.
  • Feature Pack 7 or laterIf is integrated with , you can open from to upload exported promotion codes. campaigns can include the promotion codes.
  • Feature Pack 8Find promotions by using the Advanced Search feature in the Promotions tool.
  • Feature Pack 8Archive inactive promotions to remove the promotions from displaying in the main promotions list and promotion folders.
  • Feature Pack 8Prevent promotions from displaying in the main promotions list by moving the promotions into promotion folders.
Managing marketing campaigns Marketing tool
  • Design creative marketing campaigns that can contain web and email activities.
  • Create experiments to test your campaign activities' effectiveness.
  • Create and manage marketing content.
  • Define the flow of marketing activities.
  • Review and manage marketing activities.
  • Introduced in Feature Pack 2Create and manage search rules.
  • Introduced in Feature Pack 3Create and manage search rule experiments.
  • Feature Pack 7 or laterIf is integrated with , you can open from to create and manage marketing campaigns. These campaigns can include promotion codes that are exported from .
  • Feature Pack 8Export customer segment information, such as email addresses, into a downloadable CSV file.
  • Feature Pack 8 Override the maximum file size limit for assets that are associated with marketing content.
  • Feature Pack 8 Configure marketing activities to target customers who are viewing catalog entries that have specific attributes.
Managing assets cttattachmentstool.html
  • Browse attachments, managed files, and managed directories.
  • Create, change, and delete attachments.
  • Create, change, and delete managed files.
  • Create and delete managed directories.
  • Upload files, such as product images and marketing content.
Managing installment rules Installments tool
  • Create installment rules to offer customers different installment payment options when they purchase items from your store catalog.
  • Review how installment rules are scheduled in relation to one another in a calendar tool.
  • Review the list of active and inactive installment rules.
  • Activate and deactivate installment rules.
  • Update installment rules.
  • Delete installment rules.
Managing stores cststoremanagementtool.html
  • Update store profile information such as the name or description of a store, contact information, store location, and supported languages and currencies.
  • Change the style of a store, including the store layout and color.
  • Specify the functions that are available in your store, such as which optional fields to display on store pages.
  • View your changes in the store.
  • Open or close a store.
  • Introduced in Feature Pack 3Update the URL keyword of a static store page for Search Engine Optimization (SEO) friendly URLs.
Managing catalog filters, price lists, and price rules Catalog Filter and Pricing tool
  • Create, and manage catalog filters.
  • Create and manage price lists and price rules.
  • Upload catalog filters.
  • Upload price lists.
Managing tasks that you perform in
Feature Pack 2WebSphere Commerce Version 7.0.0.0Feature Pack 1Tasks tool
  • Manage content within a workspace by selecting tasks, managing content within tasks, adding comments, and approving or rejecting tasks.
  • Work on assigned tasks, complete tasks, and submit tasks for approval.
Introduced in Feature Pack 3cwoworkspacetool.html
  • Manage content within a workspace by selecting tasks, managing content within tasks, adding comments, and approving or rejecting tasks.
  • Work on assigned tasks, complete tasks, and submit tasks for approval.
  • Feature Pack 5 or laterView, open, and compare business object change history records to quickly see what modifications were made.
  • Feature Pack 5 or laterUndo change history records to correct mistakes or to approve a task without needing to reject it.
  • Feature Pack 8View the change history for a task group after the task group is approved or canceled.
Managing layouts for store pages cptpagelayouttool.html
  • Assign layouts to store pages.
  • View layouts.
Creating pages and layouts, and managing layouts for store pages cpzpagecomptool.html
  • Create pages for your store.
  • Create layouts for pages by using predefined widgets and templates.
  • Assign layouts to store pages.
  • View layouts.

menu

You can access the tools from the menu. The following screen captures show the menu contents for the base Version 7 and for each feature pack. The screen captures show how the menu evolved as new tools are added to .

Note: To display the menu option, you must use the Microsoft Internet Explorer browser and you must enable the menu option in your preferences.
WebSphere Commerce Version 7.0.0.0

tools menu with workspaces enabled
Feature Pack 1

tools menu with workspaces enabled
Feature Pack 2

tools menu with workspaces enabled
Feature Pack 3Feature Pack 4

tools menu with workspaces enabled
Feature Pack 5 or later

tools menu with workspaces enabled
Feature Pack 7 or later

tools menu with workspaces enabled

Each tool displays in its own tab within the :

tool tabs
To switch between each tool, click the appropriate tab.

roles and access

A Site Administrator can assign one or more roles to you. Your roles determine which tools you can access.
Role tool access
Account Representative

Catalogs (read-only)
Promotions
Marketing
Assets (read-only)
Introduced in Feature Pack 2Catalog Filter and Pricing
Installments

Sales Manager

Catalogs (read-only)
Promotions
Marketing
Assets (read-only)
Introduced in Feature Pack 2Catalog Filter and Pricing
Introduced in Feature Pack 1Installments
Feature Pack 5 or laterPage Layout (read-only)
Feature Pack 7 or laterCommerce Composer (read-only)

Channel Manager Introduced in Feature Pack 2Store Management
Marketing Director
Note: In addition to all the access privileges of the Marketing Manager role, users with the Marketing Director role can also download exported customer segment information, such as email addresses, to a local file system.

Catalogs (read-only)
Promotions
Marketing
Assets
Introduced in Feature Pack 1Installments
Feature Pack 5 or laterPage Layout
Feature Pack 7 or laterCommerce Composer

Marketing Manager

Catalogs (read-only)
Promotions
Marketing
Assets
Introduced in Feature Pack 1Installments
Feature Pack 5 or laterPage Layout
Feature Pack 7 or laterCommerce Composer

Seller

Catalogs
Promotions
Marketing
Assets (read-only)
Introduced in Feature Pack 2Catalog Filter and Pricing
Introduced in Feature Pack 1Installments
Feature Pack 5 or laterPage Layout (read-only)  
Feature Pack 7 or laterCommerce Composer
Introduced in Feature Pack 2Store Management

Site Administrator

Catalogs
Promotions
Marketing
Assets
Introduced in Feature Pack 2Catalog Filter and Pricing
Introduced in Feature Pack 1Installments
Feature Pack 5 or laterPage Layout
Feature Pack 7 or laterCommerce Composer
Introduced in Feature Pack 2Store Management
Introduced in Feature Pack 3Workspace Management

Product Manager

Catalogs
Promotions
Marketing
Assets
Introduced in Feature Pack 1Installments
Feature Pack 5 or laterPage Layout (read-only)

Category Manager

Catalogs
Promotions
Assets
Feature Pack 5 or laterPage Layout (read-only)

Buyer (seller side)

Catalogs
Promotions
Assets (read-only)

If you need to change your access, contact your Site Administrator.

Developers familiar with the framework can also customize it further to suit their business needs.