When you are searching for an order, you can use either the quick-find
or advanced-find search method.
About this task
Quick find
Use this method to
search for an order using common parameters such as the customer's last name,
the customer's first name, and so on.
To search for an order using
the quick-find method:
Procedure
- Log
on to the IBM Sales Center.
- Optional: Select a store.
- Optional: Find a customer.
- Perform one of the following actions:
- Right-click the store or customer in the Stores view, and then click Find >
Order.
- Click Order > Find (Ctrl + F, Ctrl + O).
- Select a search option from the Search by list.
- Enter information in all fields, and then click Find.
Tip: Use an asterisk (*) as a wildcard in
a field to broaden your search. Search information can be entered in the following
formats:
where XXX is a partial string you want to search
on. If search information is entered in any other format, the Find button
will be disabled.
- Scroll through the Search result table to
find the order for which you are searching.
Tip: Click
a column heading in the Search result table to sort
the current page of results (there may be more than one page) based on that
heading.
- Select the order, and then click OK.
