Modifying an order

This section explains how to modify an order.

Procedure

1. Log on to the IBM Sales Center.
2. Select a store.
3. Find the order that you want to modify.
4. If this order has already been submitted, click Edit (Ctrl+E, Ctrl+O).
5. Optional: If the customer is a guest customer, and the order's state is Pending or Edit, you can click Register to register them as a new customer.
6. Perform any of the following actions:
   • Add an item to the order.
   • Add a bundle to the order.
   • Configure a dynamic kit for the order.
   • Delete items from the order.
   • Override a product price for an order item.
   • Specify shipping information for an order item.
   • Specify payment information for the order.
   • Work with any blocks on the order.
   • Expedite an order item in the order.
   • View the fulfillment status
   • Request that some items ship together (tie/untie items)
   • Change the value in the quantity field on the Order Items page.
   • Select a contract price
   • Request a shipping date by entering the date that the customer would like the item shipped in the Requested shipping date field on the Order Items page.