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User Guide
The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Operating
IBM Sales Center for WebSphere Commerce
Orders
You can use the IBM Sales Center to create an order for a new or existing customer by beginning with a new order. Alternatively, you can create a new order based on the information in an existing order or quote. You can also modify many of the details in an existing order (such as item quantities, shipping addresses, payment methods, and so on) after the order is submitted but before all items in the order have been fulfilled. In addition, you can view and work with merchandising associations related to the items in an order as well as view marketing promotions that might be of interest to the customer.
Creating an order
You can use the IBM Sales Center to create an order for a new or existing customer by beginning with a new order. Alternatively, you can create a new order based on the information in an existing order or quote. You can also modify many of the details in an existing order (such as item quantities, shipping addresses, payment methods, and so on) after the order is submitted but before all items in the order have been fulfilled. This section explains how to create an order.
Creating a quote from an order
To create a new quote using the information in an existing order:

Creating a quote from an order

To create a new quote using the information in an existing order:

Procedure

Log on to the IBM Sales Center.
Select a store.
Find the order on which you want to base the quote.
Perform one of the following actions:
- Right-click the order in the Stores view, and then click Create Quote from Order.
- In the Order editor, click Create Quote.
  Note: To create a quote from an order, the order status must be pending.
Modify the quote as necessary using the Quote editor.

Note: All items in the new quote are re-priced, and any previously negotiated prices will need to be re-negotiated.
Click the Apply button to apply your changes before clicking on the Payment page.
Click Complete Quote.