WebSphere Commerce EnterpriseWebSphere Commerce Professional

Deleting a payment method

This section explains how to delete a payment method from an order.


  1. Log on to the IBM Sales Center.
  2. Select a store.
  3. Create or find the order or quote for which you want to delete a payment method.
  4. If this is an order and it has already been submitted, click Edit.
  5. If this is a quote and it has already been completed, create a new quote from it.
  6. Go to the Order Items or Quote Items page, and modify the items as necessary.
  7. Click the Apply button to apply your changes before clicking on the Payment page.
  8. In the payment section, perform the following actions for each payment that you want to delete:
    1. Select the payment method in the payment table.
    2. Click Delete.
  9. If this is an order, add payments to replace any deleted payments until the status message in the payment section indicates that all of the order's charges are covered by existing payments.

    Note: Before you can submit an order for processing, you must enter payment information to cover all existing charges. You can complete a quote with partial or no payment information.

  10. Click Submit or Complete Quote.