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User Guide
The information contained in this section applies to IBM WebSphere Commerce Version 7.0.0.9 and Feautre Pack 8. The documentation also applies to all subsequent releases and modifications until otherwise indicated in new editions.
Operating
IBM Sales Center for WebSphere Commerce
Orders
You can use the IBM Sales Center to create an order for a new or existing customer by beginning with a new order. Alternatively, you can create a new order based on the information in an existing order or quote. You can also modify many of the details in an existing order (such as item quantities, shipping addresses, payment methods, and so on) after the order is submitted but before all items in the order have been fulfilled. In addition, you can view and work with merchandising associations related to the items in an order as well as view marketing promotions that might be of interest to the customer.
Viewing order information
You can use the IBM Sales Center to view order information.
Viewing shipping and miscellaneous charges
To view shipping and miscellaneous charges for an order:

Viewing shipping and miscellaneous charges

To view shipping and miscellaneous charges for an order:

Procedure

View the current and total shipping and miscellaneous charges in the following fields:

Option	Description
Shipping	These are the current and total shipping charges for all items in the order. Click the Shipping button to open a page that you can use to view the details of the shipping charges associated with the order and override them if you are authorized to do so.
Adjustments	These are the current and total adjustments caused by miscellaneous discounts or charges associated with the order. Click the Adjustments button to open a page that you can use to view the details of any adjustments to the order.