Issue status

Issues can be classified as Open, In Progress, Noise, Reopened, Passed, and Fixed.

Table 1. Issue status values
Class Description
Open All issues, including those issues that are imported from 3rd party scanners, are set as Open by default when they are not yet triaged. Open issues will remain open until you change their status.
Note: Issues found before February 2023 were marked New, not Open. The status of “New” issues in these scans will not be changed, unless they are found in a new scan, when they will be set to “Open”. You can change the status of a “New” issue to any other status, but cannot set an issue’s status to “New”.
In Progress You can classify an issue as In Progress when investigating if an open issue is an actual vulnerability that needs fixing, or should be marked as Noise/Passed.
Fixed You classify an issue as Fixed when it no longer represents a problem. If an issue marked Fixed is found again, its status is automatically changed to Reopened.
Noise and Passed You classify an issue as Noise or Passed to indicate that the issue is not relevant and should no longer be considered an issue. Noise is often used for false positive results. Passed is typically used when a subject matter expert determined that the issue, though present on the site, does not constitute a problem in the context of the current report. For example, the status can be useful when you are evaluating accessibility guidelines or regulations, to avoid losing focus on the relevant issues.
Reopened Issues are automatically classified Reopened when they were previously Fixed but occur again.
New This status was deprecated as of February 2023 and all new issues are classified as Open. If you have New issues from previous scans it is recommended to change them to Open.

Triage workflow

The way you utilize issue status may depend on your organization and processes. Issues can be changed to Noise or Passed at any stage in triage. Once an issue is assigned one of these statuses it will not be reopened if found in a future scan, and will not be considered an "Active issue" (open, in progress, reopened) when calculating Risk Rating.

Figure 1. Issue status workflow


Edit issue status

You can select one or more issues in a list to edit their status together.
  • Simply select all the issues you want to change, and click Edit status. You can optionally add a comment, that will be included with all the edited issues.
    Note: If some of the issues you selected belong to a fix group with status "Automatically apply to future issues", the status of those issues will be unaffected by the change.