Configuring outbound email notification messages

Use the Administration Console to configure outbound email notification messages.

Procedure

  1. Open the Administration Console. Select Store on the Administration Console Site/Store Selection page.
  2. Click Configuration > Message Types. The Change Message Transport Assignment is displayed when you are changing an existing message type. If you are creating a new message, type the New Message Transport Assignment is displayed.
  3. From the Message Type list, click the message that you want to change from the list of available message types. If the message is not listed there, click the New button to create it; in that case, select E-mail as the Transport, and Standard Device Format as Device format.
    E-mail messages
    • A broadcast message
    • Activate Task Notification
    • An Invoice Message
    • Check inventory availability from a backend system
    • Check the price, quality, and availability from a backend system for a list o part numbers and quantities
    • Check the quality and availability against a backend system for a list o part numbers
    • Description of an error condition occurring in HCL Commerce
    • LC profile integration
    • Marketing Message
    • Message for a changed order
    • Message for a received order
    • Message for a rejected order
    • Message for an authorized order
    • Message for daily new orders summery report
    • Message for external inventory system
    • Message for external order system
    • Message for external price system
    • Message from GetOrder from external order system
    • Message for monthly store front usage report
    • Message for notifying the customer of an order release manifestation
    • Message for notifying the merchant of an order
    • Message for site commerce reports
    • Message for store commerce reports
    • Message submitted by customers
    • Message that shows the interest item list of the customer
    • Message to notify approvers
    • Notification message for a canceled order
    • Notification message for a merchant for a canceled order
    • Notification message for Collaborative workplaces
    • Notification message for password reset
    • Notification message for saving coupons
    • Notification message of the order status
    • Notification of approved reseller registration
    • Notification of rejected reseller registration
    • Order related message sent by customer service representative
    • Outbound message for HCL Commerce Legacy Order Create
    • Outbound message for HCL Commerce XML Order Create
    • Ready to approve task group notification
    • Reject task notification
    • Response notification message
    • HCL Commerce EnterpriseRFQ Close Message
    • HCL Commerce EnterpriseRFQ Complete Message
    • HCL Commerce EnterpriseRFQ Submit Message
    • SendGiftRegistryAnnouncementMessage
    • SubscriptionMerchantNotify
    • SubscriptionUserNotify
    • Transfers the shopping cart to a backend system
    • User account activation by e-mail
    IBM MQ messages
    • Outbound message for HCL Commerce Legacy Order Create
    • Outbound message for HCL Commerce XML Order Create
    The Change Message Transport Assignment is displayed.
  4. Click Next. The Message Transport Assignment parameter page is displayed.
    OptionDescription
    Host Type the fully qualified name of your mail server.
    Protocol Type smtp.
    Port Type the port number of the host. For example, 25.
    Send Partial
    true
    Send an email to valid addresses in the Recipient field, even if there are invalid addresses in the same field.
    false
    Send the email only if all addresses are valid.
    Retry Duration The duration (in hours) within which the server can try to reconnect to an SMTP host when the server is down.
    User Name Type the user name to log on to the SMTP server.
    Note: Once the user name is specified, the secure connection to the SMTP server is required.
    Password Type the assigned password to authenticate SMTP server usage.
    Recipient Specify a default recipient. If multiple recipients are specified, separate recipient names with commas. The recipient name is replaced by the customer email address at runtime.
    Sender Specify the sender of the message. This text appears in the Sender field of the email message.
    Subject Specify the subject of the message. This text appears in the Subject field of the email message. You can specify one subject per locale.
    CC Type the email addresses that you want copies of the message sent to.
    BCC Type the email addresses that you want private copies of the message sent to.
    Reply To Type the email address all replies should be sent to.
    Content-Type Specify text/plain or text/html.
  5. Click Finish.

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