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HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.
Administering
Topics in the Administering category highlight tasks that are typically performed by the Site Administrator, to support daily operations of the HCL Commerce site.
Overview of administering an HCL Commerce site
In HCL Commerce the person who performs administrative tasks is called a Site Administrator. The Site Administrator installs, configures, and maintains HCL Commerce and the associated software and hardware. The administrator responds to system warnings, alerts, and errors, and diagnoses and resolves system problems. Typically, this person controls access and authorization (creating and assigning members to the appropriate role), manages the Web site, monitors performance, and manages load balancing tasks. The Site Administrator might be responsible for establishing and maintaining several server configurations for different stages of development such as testing, staging, and production. The Site Administrator also handles critical system backups and resolves performance problems.
Administration Console
Site Administrators use the Administration Console to control a site or store by completing administrative operations and configuration tasks such as refreshing the registry. You can access the Administration Console at a site-level, or for a particular store.
Message types
HCL Commerce predefines several message types and sets them as active. You can change the parameters for message types.
Configuring timeouts for SMTP connections
Configure timeouts for SMTP connections by indicating specific parameters. By not configuring timeouts, the thread can wait indefinitely for an SMTP server to respond, leading to a hang in the HCL Commerce JVM.

Configuring timeouts for SMTP connections

Configure timeouts for SMTP connections by indicating specific parameters. By not configuring timeouts, the thread can wait indefinitely for an SMTP server to respond, leading to a hang in the HCL Commerce JVM.

Procedure

Create a file named JCAEmailConnectionRequestInfo.properties in the WAS_installdir/lib directory.
Include the following parameters in the JCAEmailConnectionRequestInfo.properties file (make sure that you select values that are appropriate for your configuration):
- mail.smtp.connectiontimeout int Socket connection timeout value in milliseconds. Default is infinite timeout. Recommended value is 180000 (180 seconds) or bigger.
  Note: The connection timeout must be longer than the unused timeout on the WebSphere Application Server connection pool.
- mail.smtp.timeout int Socket I/O timeout value in milliseconds. Default is infinite timeout. Recommended value is 180000 (180 seconds) or bigger.
For a list of possible JavaMail configuration parameters, see the package description of com.sun.mail.smtp: Package com.sun.mail.smtp
Restart the HCL Commerce JVM for the changes to take effect.