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HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.
Administering
Topics in the Administering category highlight tasks that are typically performed by the Site Administrator, to support daily operations of the HCL Commerce site.
Overview of administering an HCL Commerce site
In HCL Commerce the person who performs administrative tasks is called a Site Administrator. The Site Administrator installs, configures, and maintains HCL Commerce and the associated software and hardware. The administrator responds to system warnings, alerts, and errors, and diagnoses and resolves system problems. Typically, this person controls access and authorization (creating and assigning members to the appropriate role), manages the Web site, monitors performance, and manages load balancing tasks. The Site Administrator might be responsible for establishing and maintaining several server configurations for different stages of development such as testing, staging, and production. The Site Administrator also handles critical system backups and resolves performance problems.
Administration Console
Site Administrators use the Administration Console to control a site or store by completing administrative operations and configuration tasks such as refreshing the registry. You can access the Administration Console at a site-level, or for a particular store.
Message types
HCL Commerce predefines several message types and sets them as active. You can change the parameters for message types.
Configuring the SMTP connection pool properties
Ensure that the Transaction server SMTP connection pool properties match the SMTP server timeout to avoid periodic mail failure. These failures can occur due to mail being sent with a connection that is expired on the SMTP server.

Configuring the SMTP connection pool properties

Ensure that the Transaction server SMTP connection pool properties match the SMTP server timeout to avoid periodic mail failure. These failures can occur due to mail being sent with a connection that is expired on the SMTP server.

The Transaction server SMTP connection pool properties can be modified to avoid mail failures. You must either:

Set Unused Timeout to below the SMTP server connection timeout; and
Min Connections to 0.

Or:

Set Aged Timeout to below the SMTP server connection timeout.

For more information about these parameters, see the WebSphere Application Server documentation.

Procedure

Configure the SMTP connection pool properties for the Transaction server:
1. Open the WebSphere Application Server Administrative Console.
2. Expand the Applications menu, and click Enterprise Applications > WC_devcommerce1 > Manage Modules > E-mail Adapter > Enablement-JCAEmailConector.rar > Resource Adapter > J2C connection factories > Enablement-JCAEmailConnector.rar > Connection pool properties.
3. Change the appropriate values.
4. Click Apply or OK.
Configure the SMTP connection pool properties for the Transaction server within your HCL Commerce Developer:
1. Make a backup of the WCDE_installdir\wasprofile\config\cells\localhost\applications\WC.ear\deployments\WC\deployment.xml file.
2. Open the original deployment.xml file for editing.
3. Find the line that begins with the following markup: <connectionPool xmi:id="ConnectionPool
4. Change the appropriate values that follow.
5. Save and close the file.