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E-commerce is no longer simply about presenting and selling products online. It is about delivering a smarter shopping experience that is seamless and integrated across all customer touch points. It is about providing a rich, relevant, personalized experience across multiple channels of your business. But ultimately it is about doing more to leverage the power of your brand and present its value consistently to your customers.
Maintenance
HCL Commerce Version 9 uses a Continuous Delivery (CD) support model, which follows standard (2+1) policy for product maintenance support. Fixes and new functions are delivered by using a single easy-to-install Continuous Delivery Update Package.
Compatibility
You can migrate from HCL Commerce Version 7 Feature Pack 8 to HCL Commerce Version 9, during the migration process you can optionally upgrade editions. You can also migrate from IBM WebSphere Commerce Version 8 to HCL Commerce Version 9. If you have applied any HCL Commerce fix packs or Mod Packs to IBM WebSphere Commerce Version 8, migration from those code levels is supported.
Packaging and distribution
HCL Commerce Version 9 and HCL Commerce Developer Version 9 are distributed by HCL using the electronic software distribution (ESD) channel. Physical media is not provided. If you are entitled to the software, you can download it from HCL License and Delivery portal.
Deprecated functionality
If you are migrating from an earlier version of HCL Commerce, be aware of the various features that are deprecated from this and earlier releases.
Discontinued functionality
If you are migrating from an earlier version of HCL Commerce, be aware of the various features removed from this release.
Accessibility
Accessibility features help a user who has a physical disability, such as a visual impairment, hearing impairment, or limited mobility, to use software products successfully.
Conventions
Images denote information that is specific to particular edition, business model, database management system, or operating system.
Notices
What's New includes information about the latest modifications to the features and functionality that are available within the latest HCL Commerce updates.
New features and functionality within HCL Commerce Version 9
This section describes the new features and functionality that are available with HCL Commerce Version 9.
HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.
Getting started
HCL Commerce has different advantages for business users, administrators and developers. HCL Commerce targets each of these roles with a tailored set of offerings so that each of your users can get maximum benefit.
Installing and deploying
Learn how to install and deploy HCL Commerce Developer and HCL Commerce Runtime environments.
Migrating
Before you migrate to HCL Commerce Version 9, review this information to help plan and execute your migration. You can migrate from WebSphere Commerce Version 7.0 Feature Pack 6, Feature Pack 7, or Feature Pack 8, or WebSphere Commerce 8.0 Mod Pack 1 or higher to HCL Commerce Version 9.0. During the migration process, you can also upgrade editions.
Operating
Topics in the Operating category highlight tasks that are typically performed by business users, customer support representatives, to complete their day-to-day tasks in the operation of the HCL Commerce site.
Integrating
Topics in the Integrating category highlight the tasks that are commonly performed for using HCL Commerce in combination with other products.
Administering
Topics in the Administering category highlight tasks that are typically performed by the Site Administrator, to support daily operations of the HCL Commerce site.
Customizing
The topics in the Customizing section describe tasks performed by an application developer to customize HCL Commerce.
Tutorials
HCL Commerce provides many tutorials to help you customize and understand your HCL Commerce instance and stores.
Samples
Topics in the Samples category highlight the various sample stores that are provided with HCL Commerce.
Compliance
The following section describes how you can leverage HCL Commerce features and functionality to help your site be compliant with different privacy and security standards.
Securing
These topics describe the security features of HCL Commerce and how to configure these features.
Performance
Topics in the Performance section describe the means by which to plan, implement, test, and re-visit the optimization of HCL Commerce site performance.
Troubleshooting
Topics in the Troubleshooting section highlight common issues that are encountered with HCL Commerce, and how they can be addressed or mitigated.
Reference
Topics in the Reference section contain all of the HCL Commerce reference documentation.