Administering HCL Commerce Search

In keeping with HCL's commitment to current and open standards, HCL Commerce Search uses Apache Lucene as the basis of its Search framework. Lucene powers the Apache Solr search engine. This open-standards approach considerably eases the process of integrating Search with existing and third-party applications.

Business benefits

Some of the business benefits that are provided by HCL Commerce Search are,
  • Shoppers can look for products and browse the storefront by using an intuitive and highly responsive interface that can anticipate their needs. Basic functions include guided navigation, landing pages, and dynamic merchandising suggestions.
  • Merchandisers can influence product selection and display order for category navigation using the Management Center Catalogs tool and they can set up boost/bury rules for influencing search results using the Search Rules feature in the Marketing tool.
  • Relevant content is easier to find because the Search system uses a combination of relational database and unstructured text-searching modules.
  • Search runs in its own container. Large numbers of complex search queries can run in parallel with order processing with no degradation in response time. Scalability is not a problem.
  • Deployment and ownership costs are lower, since all of these capabilities come included with HCL Commerce.

Solr Elasticsearch feature comparison matrix

The following table depicts the feature comparison between HCL Commerce search solution based on solr search and Elasticsearch.
Note: In the following table "x" means the feature is supported.
Feature name HCL Commerce search based on Solr HCL Commerce search based on Elasticsearch
Indexing
Full Re-indexing x x
Partial / Delta Index update x
Near realtime Index update x
Extensible Ingest pipeline x
In-memory data flattening/transformation x
Ingest pipeline monitoring dashboard x
Customization
Visual flow programming tool for Ingestion x
Lighweight development tools x
Open source application components x x
Loosely coupled search application architecture x
API-based configuration x
Search results ranking / relevancy
Natural language processing x
Color matchmaker x
Dimension / Measurement matchmaker x
Range filter x
Unit of measure filter x
Workspaces x
Tools to manage SEO URLs x x
Search rules (boost/bury, product pinning, change search criteria) x x
Search term associations (synonyms, replacements, landing pages) x x
Web activities (search triggers/targets) x x
Storefront experience
Facetedsearch / navigation x x
Product variants (3-Tier) x x
Catalog filter/Product entitlement x x
Price rules x x
Price mode x
HCL Commerce platform language support x x
Language fallback x x
HCL Commerce support for Natural Language x*
Result grouping (visual relevancy) x x
Configurable autosuggest/type-ahead x x
Search term highlighting x x
Stopwords x x
Synonyms txt file x
Sales catalogs x x
Performance
Caching/Invalidation x x (partially supported)
* The natural languages that are supported are English, Spanish, French, German, Chinese, and Arabic.

User roles that interact with HCL Commerce Search

The following user roles interact with HCL Commerce Search:
  • Store developers who want to deliver powerful search-based catalog browsing flows.
  • Site Administrators who want to deploy, manage, and maintain HCL Commerce Search implementations.
  • Merchandisers who want to influence search results by using the Management center.

Finding HCL Commerce Search documentation

The following entry points in the IBM Knowledge Center exist for the main focus areas in HCL Commerce Search:
HCL Commerce Search documentation
Concept Details and audience For more information
Introduction Learn about HCL Commerce Search and how it is integrated within HCL Commerce.

This information is intended for any HCL Commerce role responsible for researching HCL Commerce Search.

Tutorials Learn about HCL Commerce Search by completing tutorials.

This information is intended for any HCL Commerce role responsible for researching HCL Commerce Search.

Storefront features Learn about the cross-channel starter stores that take advantage of WebSphere Commerce search, including the ability to search by voice in mobile starter stores.

This information is intended for storefront developers responsible for deploying HCL Commerce search-enabled starter stores.

Configuration Learn about the configuration scenarios in HCL Commerce Search and how they can be set up in your environment.

This information is intended for Site Administrators responsible for setting up HCL Commerce Search.

Administration Learn about the day to day tasks of HCL Commerce Search and how they are managed over time.

This information is intended for Site Administrators responsible for administering HCL Commerce Search.

Index lifecycle Learn about the index lifecycle in HCL Commerce Search and how Site administrators and business users can play potential roles in updating the search index to meet their business needs.

This information is intended for Site Administrators responsible for administering HCL Commerce Search.

Search relevancy Learn about tuning search relevancy, so that customers can find products more efficiently.

This information is intended for Business Users and Site Administrators who are responsible for influencing search results in starter stores.

Overview:Search term management: Search relevancy configuration:Auto-suggestion:
Search merchandising Learn about merchandising the store catalog so that you can personalize the storefront with content that is more relevant to the target audience.

This information is intended for Business Users who are responsible for influencing search results and product listings to maximize conversion.

Overview:Landing pages:Catalog, Ruled Based Sales Categories, and facet management - Catalog Administrators:Merchandising rules:
Customization Learn about the customization points in HCL Commerce Search and how they can be used in your implementation.

This information is intended for HCL Commerce developers responsible for customizing HCL Commerce Search.

Migration Learn about the capabilities of HCL Commerce Search, and how its functions can be upgraded between Feature Packs.

This information is intended for Site Administrators responsible for migrating their HCL Commerce Search implementation to a newer feature pack.

Performance tuning Learn about how to tune and optimize your HCL Commerce Search implementation to meet your business needs.

This information is intended for Site Administrators responsible for tuning HCL Commerce Search.

Pricing Learn about how to index different pricing models in HCL Commerce search.

This information is intended for Site Administrators responsible for configuring HCL Commerce Search.