Opening the Administration Console
Users with Site Administrator access can open the Administration Console.
Restriction:
Many administrative functions in HCL Commerce Version
9.0 are impacted by browser limitations imposed by legacy administration tools.
If you are using Internet Explorer, HCL Commerce Accelerator, Administration Console and Organization Administration Console are compatible with Internet Explorer 10 and 11, only when Internet Explorer is run in Compatibility Mode.
Note: You cannot access Commerce Accelerator, Organization Administration Console, and Administration Console tools on
Apple macOS.
The affected tools include:
- HCL Commerce Organization Administration Console
- HCL Commerce Administration Console
- HCL Commerce Accelerator
These legacy tools incur restrictive end-user browser
limitations, requiring one of the following:
- A Microsoft Windows operating system and the Microsoft Internet Explorer web browser configured for compatibility mode;
- Google Chrome with a third-party extension, IE Tab, designed to emulate legacy Microsoft Internet Explorer behavior;
- Microsoft Edge with a third-party extension, IE Tab, designed to emulate legacy Microsoft Internet Explorer behavior.
Before you begin
On the workstation where you are using the Administration Console, set up the display:
- Set the screen area to a minimum of 1024 x 768 pixels.
- Set the color depth to a minimum of 256 colors.
Also, disable or remove any pop-up blocking software. Pop-up blocking software prevents the display of the Administration Console.