Opening the Administration Console

Users with Site Administrator access can open the Administration Console.

Restriction: Many administrative functions in HCL Commerce Version 9.0 are impacted by browser limitations imposed by legacy administration tools.

If you are using Internet Explorer, HCL Commerce Accelerator, Administration Console and Organization Administration Console are compatible with Internet Explorer 10 and 11, only when Internet Explorer is run in Compatibility Mode.

Note: You cannot access Commerce Accelerator, Organization Administration Console, and Administration Console tools on Apple macOS.
The affected tools include:
  • HCL Commerce Organization Administration Console
  • HCL Commerce Administration Console
  • HCL Commerce Accelerator
These legacy tools incur restrictive end-user browser limitations, requiring one of the following:
  • A Microsoft Windows operating system and the Microsoft Internet Explorer web browser configured for compatibility mode.
  • You can use the IE compatibility settings inside the Microsoft Edge web browser.
    • Open the Edge browser. From three vertical dots, go to Settings > Default Browser.
    • From the Internet Explorer Compatibility section, go to Allow sites to be reloaded in Internet Explorer mode (IE mode) option.
    • Select Allow from the drop-down menu.
    • Click Add in the Internet Explorer mode pages.
    • Add a page window is displayed on the screen. Enter a URL of the Administration Console tool and click Add.
    • Restart the browser after updating the settings.

Before you begin

On the workstation where you are using the Administration Console, set up the display:
  • Set the screen area to a minimum of 1024 x 768 pixels.
  • Set the color depth to a minimum of 256 colors.

Also, disable or remove any pop-up blocking software. Pop-up blocking software prevents the display of the Administration Console.

Procedure

  1. Ensure that you have Site Administrator access.
  2. Start the Administration Console:
    • Access the following web address in your browser: https://host_name:8002/adminconsole

      where host_name is the fully-qualified HCL Commerce web server host name. The host name may be a virtual host name on the web server

    • HCL Commerce Developer
      1. Ensure you have started HCL Commerce within HCL Commerce development environment.
      2. Access the following web address in your browser: https://host_name/webapp/wcs/admin/servlet/ToolsLogon?XMLFile=adminconsole.AdminConsoleLogon

        where host_name is the fully-qualified HCL Commerce development environment web server host name. The host name may be a virtual host name on the web server.

  3. Log onto the Administration Console, as follows:
    1. From the Logon page, type your Administration Console logon user name and password.

      HCL Commerce Developer The default user name and password are both wcsadmin.

    2. Click Log On. If you are authorized to work with more than one store or language, the Administration Console Site/Store Selection page displays. If you are authorized to work with a single store and language, the Administration Console home page displays. Tasks that you are authorized to perform display in the Administration Console home page.
    3. From the Administration Console Site/Store Selection page, select the Site or Store radio buttons.
    4. If you selected Site, then Click OK and the Site Administration Console home page displays. If you selected Store, then you can choose the store name and language from the Name and Language drop-down lists. Then Click OK to display the Administration Console home page.