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BigFix Digital Employee Experience (DEX) overview
Get familiar with the BigFix Digital Employee Experience (DEX) application to get a simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
DEX User Guide
This guide provides information regarding the actions that the user can perform in the BigFix DEX application.
BigFix DEX dashboard features
This section provides information about the BigFix DEX dashboard that is visible to the users.
Reports and widgets
Compliance and Stability

BigFix Digital Employee Experience (DEX) overview
Get familiar with the BigFix Digital Employee Experience (DEX) application to get a simplified view of your IT environment and make well-informed decisions to increase the productivity of employees.
- DEX Admin Guide
  The Admin Guide provides important information for the administrators to monitor the overall employee experience by analysing specific dashboards and underlying metrics.
- DEX User Guide
  This guide provides information regarding the actions that the user can perform in the BigFix DEX application.
  - Getting started with BigFix DEX application
    This section of the user guide provides information about how you can login, manage your account settings, and perform other application mappings that would enable you to further view and access information from the reports and dashboards efficiently.
  - BigFix DEX dashboard features
    This section provides information about the BigFix DEX dashboard that is visible to the users.
    - BigFix DEX dashboard interface
    - Reports and widgets

Compliance and Stability

The Compliance and Stability dashboard provides insights into the stability and compliance status of devices. It encompasses various metrics related to system stability, including the number of freezes, crashes, and users affected by device issues over time.

This dashboard has following views/tabs:

Number of Freezes: This report presents the total number of freezes experienced by devices. Freezes indicate instances where devices become unresponsive or temporarily halt operations.
Number of Crashes: This report showcases the total number of crashes encountered by devices over time. Crashes represent critical failures within the system that may result in device instability or downtime.
Users Count having Devices with Crashes over Time: This report showcases the count of users whose devices have experienced crashes over the selected time.
Users Count having Devices with Freezes: Like the previous report, this report showcases the count of users whose devices have experienced freezes over time.
Trend of Crashes over Time: This trend report illustrates the fluctuations in the number of crashes experienced by devices over the selected time period.
Trend of Freezes over Time: Similarly, this trend report showcases the fluctuations in the number of freezes experienced by devices over time.