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HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.
Operating
Topics in the Operating category highlight tasks that are typically performed by business users, customer support representatives, to complete their day-to-day tasks in the operation of the HCL Commerce site.
Management Center for HCL Commerce
The Management Center for HCL Commerce, is a suite of tools to support store management, merchandising, and marketing tasks for business users (Sellers, Marketing Managers, Product Managers, Catalog Managers, Buyer Administrator, Customer Service Supervisor and others).
Store Management tool
As a Seller, Site Administrator, or Channel Manager, you can use the Store Management tool in Management Center to manage your stores. The Store Management tool in Management Center replaces all of the store management features in HCL Commerce Accelerator, except store creation and the ability to suspend and resume stores. Use the Store Creation wizard in Management Center to create new stores.
Managing stores
Use the Store Management tool to manage the stores that you are authorized to work with.
Opening and closing stores
Use the Store Management tool to open or close a store. For example, if you want to perform maintenance on a store, you might want to close the store so that shoppers cannot shop in the store until the maintenance work is complete Then you can open the store once this work is complete so that shoppers can shop in the store.

Opening and closing stores

Use the Store Management tool to open or close a store. For example, if you want to perform maintenance on a store, you might want to close the store so that shoppers cannot shop in the store until the maintenance work is complete Then you can open the store once this work is complete so that shoppers can shop in the store.

Procedure

Open Management Center Tools.
From Hamburger menu, click Manage Store > Stores Management. The Stores list view displays, containing a list of the stores that you are authorized to work with.
In the explorer view filter, click Stores.
The Stores list view displays, containing a list of the stores that you are authorized to work with.
You can search for stores to display one or more stores that match your search criteria.
Right-click a store; then click Open store or Close store to change the store state.
Note:
- The open store feature is available only for direct stores, hub stores, and extended site stores. You cannot use the open store feature to open asset stores, catalog asset stores, extended site hub stores, or auxiliary stores.
- You can still launch and view a store while it is in the closed state. When you launch a store from the Store Management tool, you are automatically logged in to the store with the same user credentials used in your current Management Center session.