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HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.
Operating
Topics in the Operating category highlight tasks that are typically performed by business users, customer support representatives, to complete their day-to-day tasks in the operation of the HCL Commerce site.
Management Center for HCL Commerce
The Management Center for HCL Commerce, is a suite of tools to support store management, merchandising, and marketing tasks for business users (Sellers, Marketing Managers, Product Managers, Catalog Managers, Buyer Administrator, Customer Service Supervisor and others).
Organizations
An organizational entity is a type of member in HCL Commerce. An organizational entity is classified into one of three types: an organization, an organization unit, or an authorization domain. For site administrators, one of your first tasks after installing and configuring HCL Commerce is setting up and managing access to your e-commerce site. This process involves creating organizations that participate at your site, and defining users that are members of those organizations. After an instance is created, you can publish a starter store that defines the organization structure. Sometimes, organizations joining your site might be buyer organizations. In other cases, you might have customers registering at your site who are engaged in a business-to-consumer relationship with your business. Defining the organizational structure of site is an important step in managing the types of access that members have to your system.
Administering the reseller organization (Channel Manager, Seller Administrator)
Use the Organization Administration Console to administer the reseller organization.

Administering the reseller organization (Channel Manager, Seller Administrator)

Use the Organization Administration Console to administer the reseller organization.

Procedure

Search for your organization.
On the Organizations page, select the check box next to your organization and perform one of the following tasks:
- Click New to add a new organization.
- Click Change to change the organization's description, business category, organization type, address, or contact information.
- Click Approvals to allow other roles to handle approvals.
- Click Roles to add roles to the organization.
- Click Policy Subscription to subscribe to an access control policy group.
- Click Lock/Unlock to change the status of the organization.
- Click Partner Group to change a preferred reseller for the organization.
- Click Partner Sites to change partner sites (distributors) for the organization.