Prestage macOS BigFix installer

Learn how to prestage and deploy the latest version of the BigFix agent for macOS on the MDM Server.

Before you begin

Only Master operators can prestage MacOS Agents on the MDM Server.

About this task

If the BigFix installer package is prestaged on the MDM server, after the endpoints are enrolled to MDM, you can also deploy BES agent on the enrolled devices.

BigFix provides an installation package for every released version of the BigFix agent for macOS. Every time an updated version of the package becomes available, prestage this package against the MDM Server through WebUI. When prestaged, the WebUI displays a list of available BigFix packages to deploy in the “Deploy BigFix Agent” Action when MacOS devices are selected as targets to deploy BigFix agents to.

To prestage BigFix installer for macOS devices:


  1. From the WebUI main page, click Apps > MCM.
  2. On the Modern Client Management page, click Admin > Prestage Installers > macOS BigFix Installer. The following page appears:
  3. Click Deploy.


This action deploys the latest BigFix installer for macOS on all the available MDM servers.
  • Only a signed macOS package that is compatible with the OS version on the target devices gets successfully installed.
  • Also, the pre-requisites (if any) must be met to successfully install the macOS packages. For example, to install the macOS packages on devices with Apple Silicon (M1 chips), the pre-requisite Rosetta software must be installed on those devices. See for more details.
    • It might take some time for the MDM server to recognize that an application has been prestaged. The analysis that populates available packages to install updates the information every 15 minutes.