Health Checks

As a Master Operator, use the Health Checks page in the MDM application to monitor the health of your BigFix MCM deployments. This makes it easier for you to determine the status of your deployments and to identify what is not set up properly.

Note: This functionality is not applicable for Non-Master Operators.
To access the Health Checks page:
  1. From the WebUI main page, select Apps > MDM.
  2. On the MDM main page, click on the Health Checks button. The Health Checks page is displayed as follows.

This page is organized into macOS MDM Servers, Windows MDM Servers, and MDM Plugin Status sections to track important health indicators.
  • Activate or deactivate all the relevant BESUEM analyses by clicking the Activate All or Deactivate All button depending on the activation status. When activated, a green tick mark is displayed next to the relevant analysis.
macOS MDM Servers
  • Server Name: Reports the list of macOS MDM servers that are detected. If there are no macOS MDM servers, ‘No servers detected’ is displayed. For information on setting up the MDM Server, see Install BigFix macOS MDM Server.
  • Running: If the Apple MDM service (BESapplemdm) is running on the MDM server, users can see a green tick mark. If MDM service is not running, to install the MDM service, see Install BigFix macOS MDM Server.
  • Package: Indicates whether a BigFix OSX installer pkg has been pre-staged on the MDM server. This is needed to successfully deploy a BigFix Agent on OSX devices via MDM. If the package has been pre-staged correctly, users can see a green tick mark. If the package is missing and if you want to add the package, see Staging BigFix Agents for Delivery.
  • Version: Shows the current version of the macOS MDM server installed.
  • URL: Displays the MDM URL of the configured sever. If the server URL is not detected, ensure the server is set up properly. To set up the server, see Install BigFix MacOS MDM Server.
Windows MDM Servers
  • Server Name: Reports the list of Windows servers that are detected. If there are no Windows servers, displays ‘No servers detected’. For information on setting up the Windows MDM Server, see Install BigFix Windows MDM Server.
  • Running: If the Windows MDM service (BESwindowsmdm) is running on the MDM server, users can see a green tick mark. If MDM service is not running, to install the MDM service, see Install BigFix Windows MDM Server.
  • Package: Indicates whether a BigFix Windows .msi installer package has been pre-staged on the MDM server. This is needed to successfully deploy a BigFix Agent on Windows devices via MDM. If a package has been pre-staged correctly, the check shows a green tick mark against the relevant sever. If the package is missing and if you want to add the package, see Staging BigFix Agents for Delivery
  • Version: Shows the current version of the Windows MDM server installed.
  • URL: Displays the MDM URL of the configured sever. If the server URL is not detected, ensure the server is set up properly. To set up the server, see Install BigFix Windows MDM Server.
MDM Plugin Status
Reports the list of all the installed Plugin Portal names, versions along with the versions of the installed macOS MDM Plugin and/or Windows MDM Plugin. If there is none installed, it displays ‘None.’