Modern Client Management dashboard

The MCM dashboard provides insights into every aspect of device management, device security, and device encryption for managed MDM devices.

To view MCM dashboard, from the WebUI main page, click Apps > MCM.

The statistics in each section depends on the access permission of the logged in user and the overall license level of the deployment. For example, organizations without BigFix Mobile license cannot view data related to iOS, iPadOS, or Android devices. Also the numbers displayed differs for a master operator and a non-master operators depending on the device ownership permissions configured through the BigFix Console.

Clicking on any clickable statistical item in the dashboard takes you to the filtered list of devices specific to that item, which enables you to take any necessary action on that set of devices.



Welcome TO MCM

For the first time Master Operators, this section provides quick links to set up the MDM server and other administrative tasks. You can also go to MCM Admin Guide for help information or create support ticket from here.

Daily Tasks

Once a Master Operator dismisses the Welcome to MCM, the Daily Tasks appears going forward on all subsequent visits to the MCM dashboard. This section provides quick links to the tasks to manage your devices. You can also go to MCM Admin Guide for help information or create support ticket from here.
Note: Non Master Operators visiting the MCM Dashboard can only see the Daily Tasks tile.

From any page in the MCM application, the Jump To dropdown list enables you to access the following pages:



Notifications

The notifications section provides quick information, warnings, and alerts about the overall MDM Deployment.



It displays:
  • MDM devices reported within 24 hours
  • MDM devices that did not report within 24 hours​
  • Recent succeeded deployments (with less than 10% failure in 24 hours)
  • Recent failed deployments (with greater than 50% failure in 24 hours)​
  • Warnings and errors about various MDM certificates (warning when certificates are within 30 days of expiry; errors when certificates expire). The following certificates are evaluated:
    • Apple Push certificate
    • Auth CA certificate​
    • Auth certificate
    • TLS certificate
Click the Review link next to a notification to view the filtered list of devices specific to that notification. You can expand or collapse the notification section by clicking the Collapse All toggle.

Number Tiles

The widgets in the dashboard provide an overview about the policies applied on the managed devices.

It counts the policies deployed through the following methods:
  • A policy deployed individually through "Policies"
  • A policy deployed by targeting a device through a policy group action
  • A default policy deployed at the time of enrollment through a policy group
The following Number Tiles are shown in the dashboard:
  • Without Passcode Policy - Number of devices without Passcode policy applied. This counts all the devices with different operating systems in the MDM environment.
  • Without Full Disk Access - Number of macOS devices without Full Disk Access policy applied
  • Without Encryption - Number of macOS and Windows devices without Disk Encryption Policy policy applied
  • Inactivity (>24 hours) - Number of devices that did not report to MDM for more than 24 hours, including the correlated devices.
  • Without Restrictions Policy - Number of devices without Restrictions Policy applied. This counts all the devices with different operating systems in the MDM environment.
  • Expiring Certificates - Number of macOS/iOS/iPadOS devices with certificates set to expire within 30 days. This widget also counts the number of devices that have already had their device certificate expire.
    Note:
    • Devices that have their device certificate expired must reenroll in MDM to report to MDM properly again.
    • To update Apple enrollment certificates, run Fixlet 3000 in BESUEM on relevant devices. Fixlet 3000 can be run as an open-ended policy action that applies to all devices that become relevant when they get close to their expiration time.
  • Without BigFix Agent - Number of macOS and Windows devices that do not have BigFix agent installed.
  • Needs OS Update - Number of iOS/iPadOS/Android devices that needs their OS to be updated.

Device by Platform

This section shows the total number of devices enrolled to MCM and BigFix Mobile. It shows a pie chart and a table with a breakdown on enrolled devices’ operating systems.

Clicking on the pie chart or the individual rows on the table leads to a device list filtered with the selected MDM operating system.



Device Types Managed by MCM

This section shows the total number of devices of every device type managed by MCM and BigFix Mobile in your environment. It also shows the data in percentage.

Clicking on the Count leads to a list of devices filtered with the selected device type.

Jump To

  • MCM Home – takes you to the MCM dashboard page
  • Admin – from here you can install, update, or uninstall to set up your MCM components
  • Configure MDM – from here you can configure applications, policies and much more on the MDM server
  • Health Check – from here you can monitor the statuses of all MCM components for different operating systems in your environment
  • Policy Groups – from here you can create and manage policy groups
  • Policies – from here you can create and manage policies
  • Actions – from here you can initiate MCM actions on your devices such as lock device, wipe, restart, shut down, remove policy and much more

Create Policy

The Create Policy button enables you to open the MDM Policy Types page to create a policy.