HCL Commerce Version 9.1.9.0 or later

Viewing in-progress orders

Shopper can view all in-progress orders for the Sapphire (B2B) store. This allows them to manage all in-progress orders in their cart as well as orders from the shared cart. By default, the current cart is pre-selected as the current in-progress order. The default current cart is always a private order.

Procedure

  1. Shopper logs in to their Sapphire (B2B) store.
  2. They go to Your Account > Dashboard > In Progress Orders. This opens the order table that displays the following information:
    • The order is Active or not.
      Note: To activate a different in-progress order, shopper must select the respective radio button. This will make that order, the current order for the session. The order will be modified if any item is added or the quantities of the items are altered from the mini cart or any other view.
    • The Order ID and also if the order belongs to the current cart or not.
    • The Name of the order.
    • The date when the order is Last Updated.
    • The Total Price of the order.
    • The Type of an order and whether the order is shared or private.

    Shopper can also delete or create a copy of the in-progress order from the Action menu.

  3. They can click the rows buttons at the bottom of the page to change the number of orders displayed on the page.