HCL Commerce Version 9.1.8.0

Troubleshooting: Push-to-Live returns "Failed to produce invalidations" error

Extended sites that share the same master catalog fail during Push-to-Live (PTL).

Problem

When multiple extended sites share same master catalog, you may encounter the error "Failed to produce invalidations" when running Push-to-Live. For example, this error condition can occur when two sites, AuroraESite and AuroraB2BEsite, share same master catalog 10001. When PTL is run, it fails with the stated error condition.

Solution

All stores must have a live index even if you are not using the store. Run Push-to-Live for all esite stores such that all existing stores have an index, including inactive stores.