HCL Commerce Version 9.1.4.0 or later

Troubleshooting

Refer to the following information to resolve some common issues that might occur when you integrate HCL Commerce with Google Analytics.

I see the misconfiguration page

The following two are the most common issues result in this error.

I cannot see data in my dashboard

Log into Google Analytics and verify that data has been received to the Property that you configured. If data is not received, you might have configured the store (STORECONF table or Google Tag Manager) with the incorrect Tracking ID.

How do I verify that my store is sending data

Log into Google Analytics and verify that data has been received to the Property that you configured. If data is not received, you might have configured the store (STORECONF table or Google Tag Manager) with the incorrect Tracking ID.