You must test your configuration of HCL®
Cognos® BI after you configure HCL
authentication.
About this task
To test your configuration of HCL
Cognos BI, complete the following steps.
Procedure
-
Verify that HCL® Marketing
Software and the HCL
Cognos service are both running.
- Open Cognos Connection.
-
Browse to the report folders you imported and click the link to a basic report.
For example, for Campaign, select .
- Click a link in the report.
- Log in to HCL Marketing
Software and browse
to the Analysis page.
When you
specify the URL for the HCL
application,
be sure to use a fully qualified host name with your company domain
(and subdomain, if appropriate).
For example: http://serverX.ABCompany.com:7001/unica
-
Click the link to the same report that you tested in HCL
Cognos.
If you see error messages about security, it is likely that the HCL
Authentication Provider is not configured
correctly. See How to configure HCL Cognos to use HCL Marketing Software authentication.
If you are prompted to enter credentials for authentication, it is likely that the domain name is
missing from one of your URLs. Log in to HCL Marketing
Software
as a user with admin privileges. Then, select and ensure that the URLs in the following properties include the domain name and any
appropriate subdomain name.
- and Dispatch URL
- Any URL properties for the HCL
applications, for example:
- Click a link in the report.
If you are prompted to enter credentials for authentication, it is likely that the domain name is
missing from one of the URLs.
- Open an individual item, click the Analysis tab,
and verify that the report is correct.
If you see error messages about security, it is likely that the HCL
Application Provider is not configured
correctly.
What to do next
Now, reporting works properly and the example reports are in their default state. Finish
configuring the data design of your HCL Marketing
Software
applications, such as campaign codes, custom campaign attributes, response metrics. To customize the
reports or reporting schemas, see the following topics:
- If you are using Campaign or Interact, see the topics under How to configure reporting.
- If you are using Marketing Operations, see the
"Using Reports" topics in the HCL
Marketing Operations Administrator's
Guide.
- If you are setting up reporting for eMessage, you are done configuring reporting.