Testing your configuration before you enable authentication

After the reports are installed and configured, you must test the configuration before you enable authentication. You can test the configuration by running a sample of reports.

Before you begin

Verify that HCL® Marketing Software is running and that the HCL® Cognos® BI service is running.

About this task

To test your configuration before you enable authentication, complete the following steps.

Procedure

  1. Log in to HCL Marketing Software as a user with application access.
  2. Create data so that the reports have something to show.
  3. Open Cognos Connection.
  4. Browse to the report folders you imported and click the link to a basic report.
    For example, for Campaign, select Public Folders > Campaign > Campaign > Campaign Summary.

    If the report fails, verify that you configured the Cognos data source for the HCL Marketing Software application database correctly. See Creating HCL Cognos data sources for HCL Marketing Software application databases.

  5. Click a link in the report.

    If the internal links from the reports do not work, the redirect URL is not configured correctly. See Enabling internal links in the reports.

  6. Log in to the HCL Marketing Software application as a user with application access and browse to the Analysis page.

    When you specify the URL for the HCL Marketing Software application, be sure to use a fully qualified host name with your company domain (and subdomain, if appropriate). For example:

    http://serverX.ABCompany.com:7001/unica

  7. Click the link to the same report that you tested in Cognos.

    If you cannot view the report, it is likely that the IBM Cognos firewall is not configured correctly. See Configuring HCL Cognos Application Firewall for HCL Marketing Software.

    Note: If you cannot view an eMessage report, verify that the eMessage stored procedures were run.
  8. Click a link in the report.

    If the internal links from the reports do not work, the redirect URL is not configured correctly. See Enabling internal links in the reports.

  9. Open an individual item, click the Analysis tab, and verify that the report is correct.