How to upgrade reports

You can upgrade your current version of HCL® Marketing Software reports to bring it up-to-date with the latest features.

In HCL Marketing Software, reporting is one of the components that is provided by Marketing Platform.

When you upgrade, the installer and database scripts also upgrade the reporting feature, retaining the configuration settings for the Campaign and Interact reporting schemas.

Upgrade scenarios

To upgrade an HCL Marketing Software application from version 8.x or 9.x, complete the steps that are described in the following topics:

Upgrade prerequisites
Upgrading the 8.x or 9.x model and installing new reports

For eMessage, the following upgrade paths are supported:

From version 8.6.0.4 or later fix packs to version 9.1
From version 9.0 or later fix packs to version 9.1

Note: If you customized your eMessage reports, you have less report customization work if you upgrade to 9.0 rather than 8.6.0.4 or later fix packs.

If you use eMessage with Oracle or HCL® DB2, you must use materialized views.