Upgrading reporting templates on Marketing Platform

You must upgrade reporting templates in Marketing Platform before you upgrade reports. If you are upgrading reports for Marketing Operations, do not upgrade reporting templates because Marketing Operations does not have reporting schemas.

About this task

After you run the report pack installer, complete the following steps:


  1. Browse to the Unica\productReportsPack\schema directory, locate the templates_sql_load.sql script and run the script in the Marketing Platform system tables database.
  2. Ensure that Marketing Platform is running.
  3. Log in to HCL® Marketing Software as a user with administrator privileges.
  4. Under Settings > Users, give yourself the ReportsSystem role. Then, log out and log back in.