Preview your email communications

The following section provides details on previewing an email communication with and without landing pages.

Email preview screen tests

You can preview the email message you have designed. The email preview options enable you to preview your email communication in multiple devices before sending, including laptop, mobile, and tablet screen design renderings.

There are two types of previews available for email and landing page communications.

  • Device preview: It offers preview of your email communications in desktop, tablet, and mobile renderings before sending. Device preview is available for both email and landing page communications.
  • Client Preview: It offers preview of your email communications in different versions of mobile/tablet, different operating systems of desktop, and different webmails before sending. Client preview is applicable for email communications only.
    Note: Client preview requires a valid license. See the Unica License Guide for more information.

To preview the email communication using Device Preview, perform the following steps.

  1. Click Save & Preview.
  2. Click to preview the email in desktop view.
  3. Click to preview the email in tablet view.
  4. Click to preview the email in mobile view.

To preview the email communication using Client Preview, perform the following steps.

  1. Click Request Preview.
  2. Under the Preview history list, select the preview. You can view the requested previews in the descending order of their request time. The previews are retained for 48 hours.
  3. Select Mobile/Tablet, Desktop, or Webmails tab. The following versions are supported for preview in Mobile/Tablet, Desktop, and Webmails.
  4. Under Filter list, select one the display options provided for the preview. A thumbnail preview is generated.
    The following versions of devices are supported.
    Devices Supported Platforms/Versions
    Mobile/Tablet
    • Android 8.0
    • iOS 13.1
    • iOS 11.3.1
    • Android 10.0
    • Android 7.0
    • iOS 13.4.1
    • iOS 14.1
    • iOS 12.0
    • Android 9.0
    • Android 10.0 Dark
    Desktop
    • macOS 10.15
    • Windows 10
    • macOS 10.12.6
    • Simulated
    Webmails
    • Chrome
    • Firefox
    • Internet Explorer
    Note: During Client preview for some email clients, you may not find the images in the preview, but on receipt of the email, the actual users will get an option to open the email in a browser and view the images.

Preview your email communications with landing pages

To preview the complete flow of an email having landing pages, perform the following steps.

  1. Click Save & Preview.
  2. Click the button which is linked to a landing page. You are redirected to the landing page you have linked the email to.
  3. You can also use the Back icon (<) to preview the previous page of the email.

Sending the email communications

See Personalized messaging, Messaging configuration overview, and Test methods for personalized messaging for details.