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User Guide
Unica Deliver is a web-based, enterprise scale marketing message solution that you can use to conduct outbound bulk messaging and transactional messaging campaigns. Deliver integrates with Unica Campaign and with secure message composition, transmission, and tracking resources that are hosted by Unica.
Methods for sending personalized email
To send personalized message to each member of your target audience, you conduct a Deliver messaging. Deliver provides several different ways to perform a messaging run .
Preparation for running a messaging
To help to ensure that the messaging runs successfully, review the status of each element of the messaging configuration.
Reviewing the recipient list referenced by the messaging
Reviewing the recipient list before you start the messaging provides a final opportunity for you to confirm that you are sending the right information to the right people.

User Guide
Unica Deliver is a web-based, enterprise scale marketing message solution that you can use to conduct outbound bulk messaging and transactional messaging campaigns. Deliver integrates with Unica Campaign and with secure message composition, transmission, and tracking resources that are hosted by Unica.
- Unica Deliver overview
  Unica Deliver is a web-based, enterprise scale marketing message solution that you can use to conduct outbound bulk messaging and transactional messaging campaigns. Deliver integrates with Unica Campaign and with secure message composition, transmission, and tracking resources that are hosted by Unica.
- Selecting email recipients
  If you install and enable Unica Deliver within Campaign, then you can create a list that defines the recipients for a personalized messaging campaign. The list contains the recipient information that is used to address and personalize each message. You create a recipient list by configuring a Deliver process in a Campaign flowchart.
- Personalized messaging
  Unica Deliver provides message composition and personalization features that you can use to design graphically rich messages that deliver a marketing message with content that can automatically change to fit the characteristics of the message recipient.
- About configuring a mailing
  Creating and configuring a Deliver message creates the framework for organizing and running a marketing campaign.
- About testing Deliver mailings
  Testing a messaging allows you to identify and resolve any problems that might exist with your messaging list, verify how the message will appear to each recipient, and address issues that might interfere with efficient transmission and delivery of your communication. For best results, test each Deliver messaging before you use it to send a production messaging.
- Methods for sending personalized email
  To send personalized message to each member of your target audience, you conduct a Deliver messaging. Deliver provides several different ways to perform a messaging run .
  - Adherence to Contact Central preferences
    When you enable Contact Central from Affinium|ContactCentral|navigation and select Regional preference on the Campaign summary page, production and scheduled mailings sent from Deliver adhere to the Capacity and Regional Preferences defined in Contact Central.
  - Preparation for running a messaging
    To help to ensure that the messaging runs successfully, review the status of each element of the messaging configuration.
    - Messaging readiness checklist
      The messaging readiness checklist list actions that you can take to prevent messaging errors. To start a messaging run, you must click each item on the list. The checklist also provides an option to select a deliverability list.
    - Previewing the document referenced by the messaging
      To check the appearance and content of the document referenced by the messaging, click Preview Document in the section of the Mailing tab that displays document properties. The document opens in the Preview pane of the Deliver Message Editor.
    - Reviewing the recipient list referenced by the messaging
      Reviewing the recipient list before you start the messaging provides a final opportunity for you to confirm that you are sending the right information to the right people.
    - Checking delivery parameters and the mailing configuration
      To review the delivery parameters and other aspects of the mailing configuration, review information displayed on the mailing tab. If the communication that is referenced by the mailing contains constant personalization fields, you can define values for each field.
    - Enabling deliverability
    - Constant values in personalized messages
      Constants are text values that appear in every message in a messaging campaign and display the same way in each message. You can define constants for a messaging campaign only if the communication that is referenced to the messaging campaign includes the corresponding constant personalization fields.
  - To send a standard mailing
    To begin sending personalized email messages immediately, you manually run a standard messaging. A standard messaging run sends a personalized email message to each individual in the recipient list. The message is based on the email communication that is referenced in the messaging configuration.
  - Options for scheduling a messaging
    To run a messaging at a specific date and time, you can schedule the messaging run. The Summary Mailing tab provides an option to configure the messaging schedule.
  - Sending a mailing as an A/B test
    You can use recipient responses to determine the most effective email design and message content by sending the mailing as an A/B test. In Deliver, you can configure and conduct an A/B test and automatically send the most effective version of an HTML email message to your audience.
  - Sending transactional email messages
    A transactional message is a single message that is sent in response to a specific, predetermined transaction that is detected in your business systems. Transactional messages tend to have higher open rates than other types of marketing message. Message recipients are more likely to open a message that is related to a transaction they recognize or expect than they are to open an unsolicited message. Unica provides the Deliver Transactional messaging Service (TMS) as a hosted web service to process transactional messages.
  - Monitoring messaging runs
    When you start a messaging run, the Mailing Execution and status section of the Mailing tab expands to display additional fields to monitor the progress of the messaging as Deliver transmits the personalized message.
- Quick Builder
- The Deliver Message Editor
  Digital marketers construct email, landing pages, WhatsApp messages, and text messages in Unica Deliver in the Deliver Message Editor. Marketers without specific HTML editing experience can create valid, full-featured HTML email and landing pages with the editing and personalization tools in the Message Editor.
- Analyzing your mailing results
- Supported JDBC Data Types
  Personalization fields must map to marketing database fields that are configured for a data type that Deliver supports.
- Overview

Reviewing the recipient list referenced by the messaging

Reviewing the recipient list before you start the messaging provides a final opportunity for you to confirm that you are sending the right information to the right people.

Check your flowchart and list design. Confirm that the flowchart logic selected the recipients that you intended to contact.

Check to see that the design of the recipient list maps personalization fields in the list to the correct fields in your data mart. If you are using dimensional tables to support advanced email scripting, confirm that the table and field names match the references in the script.

Confirm that the right personalization fields are available. Under Complete field list for this mailing, the mailing tab lists the personalization fields that are required by the email document.

If the recipient list does not contain all of the personalization fields the document requires, Deliver displays an error and the messaging will not run.
If the recipient list contains more personalization fields than the document requires, Deliver displays a warning that identifies the unused fields, but the messaging run can proceed.

Update the recipient list as necessary. To update the recipient list, click Edit Recipients. The Deliver process used to create the list opens for editing so that you can change it. When you change the recipient list, you must complete a production run of the flowchart and allow the list to finish uploading to HCL Unica to make the updates available in the messaging.

For more information about working with the recipient list, see Recipient lists for personalized messaging.

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