The server you are currently connected to does not support passthru and cannot route us to the designated target server

What happened

You requested a connection to another HCL Domino® server, but the server you are now connected to cannot provide access.

Passthru (connecting to other Domino® servers through a single server) requires hierarchical naming and depends on up-to-date passthru Connection documents for your computer and for the server you initially call to connect.

What you can do

  1. Choose File > Mobile > Locations and open the appropriate Location document.
  2. Click the Servers tab to verify that a valid default passthru server is identified and that you are connected to that server.
  3. Ask your administrator to check the status of passthru records for this server, or give you the name of another server that's set up as a passthru server.