HCL Commerce Version 9.1.7.0 or later

Multiple Shipment for Sapphire store

The Multiple Shipment feature allows shoppers to buy multiple items for different addresses by choosing different shipping methods. This also gives them flexibility to send similar orders to multiple shipping addresses via a single order.

  1. Shopper enters their login credentials to the Sapphire login page. A home page for the store opens.
  2. From the available categories, they click on the items to purchase, specify the quantity of the items, and click on the Add to current order option. All the items in the cart will be shown inside Your current order at the top of the screen.
  3. They click the View full cart button and the shipping cart page opens.
  4. They click the Checkout button.
  5. For a normal shipment, they select the Shipping address and Shipping method and proceed to payment to place an order.
  6. For a multiple shipment, they enable the Ship to multiple addresses toggle switch on the checkout page.
  7. They select the check-box in front of the products they want to ship to the same shipping address using the same shipping method.
    Note: Shoppers can ship different products to single shipping address while choosing different shipping methods.
  8. Shoppers click on the Edit icon in front of the product to Change Selection. They can edit the Shipping address and the Shipping method for that product.
    Note: The shopper can either select the address from the existing set of addresses or create a new address by clicking the Create new address option. A shipping address page opens and they provide personal details including address name, shopper name, shopper's address, phone (optional), and email ID.
  9. They click on Save and select this address. This newly created address will get saved and selected for the product they had clicked.
  10. They click on Shipping details to go back to the details page and change the selection for all the products, if required.
    Note: The Shipping Details page allows users to select a shipping address from an available list of addresses or create new address. With a Shipping address, user can also select the desired shipping method.
  11. They click the Confirm Selection button. The selected address and shipping method group is confirmed for selected products. Once the selection is confirmed, shopper is redirected to the Shipping Details page
  12. They click the Continue to payment button and choose the payment method and billing address. They can either choose a billing address from the available set of addresses or create a new address.
  13. Once the payment method and billing address are selected, they can review Shipping details, Payment details, and Order summery to place an order. All the products will be delivered to the respective shipping addresses by selected shipping methods.