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HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.
Samples
Topics in the Samples category highlight the various samples that are provided with HCL Commerce.
Store samples
HCL Commerce includes sample storefront designs that illustrate the use of the remote store model.
Next.js starter store
The Next.js store offers customizable features for storefronts using the Next.js framework. It uses the same data template as the ReactJS stores and supports business-to-consumer (B2C) and business-to-business (B2B) use cases. The store includes pages for browsing, shopping, checkout, and account management, and uses Elasticsearch for search functions.
B2B Next.js starter store
The Next.js store application is enabled for B2B e-commerce. The sample B2B storefront is called Ruby B2B. The B2B Next.js store features include B2B features, in addition to all of the available features in the B2C storefront, with the exception of guest-user shopping flows.
Buyer and Order approval
In the Ruby B2B store, Buyer Administrators can manage and approve registered buyers through the Buyer Approval page.
Order Approval
In the Ruby B2B store, Buyer Administrators and Buyer Approvers can manage and approve orders through the Order Approval page.

Documentation
HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Business users can create and manage precision marketing campaigns, promotions, catalog, and merchandising across all sales channels. Business users can also use AI enabled content management capabilities.
- Getting started
  HCL Commerce has different advantages for business users, administrators and developers. HCL Commerce targets each of these roles with a tailored set of offerings so that each of your users can get maximum benefit.
- Installing and deploying
  Learn how to install and deploy HCL Commerce development environments and HCL Commerce production environments.
- Migrating
  Before you migrate to HCL Commerce Version 9.1, review this information to help plan and execute your migration.
- Operating
  Topics in the Operating category highlight tasks that are typically performed by business users, customer support representatives, to complete their day-to-day tasks in the operation of the HCL Commerce site.
- Integrating
  Topics in the Integrating category highlight the tasks that are commonly performed for using HCL Commerce in combination with other products.
- Administering
  Topics in the Administering category highlight tasks that are typically performed by the Site Administrator, to support daily operations of the HCL Commerce site.
- Customizing
  The topics in the Customizing section describe tasks performed by an application developer to customize HCL Commerce.
- Tutorials
  HCL Commerce provides many tutorials to help you customize and understand your HCL Commerce instance and stores.
- Samples
  Topics in the Samples category highlight the various samples that are provided with HCL Commerce.
  - Store samples
    HCL Commerce includes sample storefront designs that illustrate the use of the remote store model.
    - Aurora starter store
      The Aurora starter store showcases the latest in storefront features, and models best practices in store development, demonstrating a wide scope of retail scenarios. Simplify your responsive B2C or B2B web store implementation and reduce your time-to-market by using the Aurora starter store as your development base.
    - Extended sites starter store
      Use an extended sites starter store to get started on setting up an extended sites solution that will allow your selling organization to provide unique storefronts for different enterprise customers or showcase a number of branded storefronts.
    - Reference React stores
      The Store SDK includes a reference B2C (Emerald) store application and a reference B2B (Sapphire) store application. Use these Reference Store applications to develop and deploy your own React Store applications.
    - Next.js starter store
      The Next.js store offers customizable features for storefronts using the Next.js framework. It uses the same data template as the ReactJS stores and supports business-to-consumer (B2C) and business-to-business (B2B) use cases. The store includes pages for browsing, shopping, checkout, and account management, and uses Elasticsearch for search functions.
      - B2C Next.js starter store
        The Ruby store (B2C) is built on the Next.js framework, ensuring seamless browsing, easy navigation, and secure transactions. Notably, this new storefront provides server-side rendered pages to assist with Search Engine Optimization (SEO) and page previews.
      - Multiple Extended Site (eSite) access
        The Next.js store supports multiple eSite access with a single deployment.
      - Locating a nearby store using the Store Locator feature
        The Store Locator feature allows the shopper to easily locate a physical store of their choice by using online maps. This feature is especially designed to enable them to physically pick up the products bought online, from a store of their choice.
      - Using the Buy Online Pickup In Store (BOPIS) feature
        The BOPIS feature allows the user to pick up the products purchased online from a physical store of their choice, without any pickup charges.
      - Multiple languages for Next.js store
        The Next.js store applications (Ruby and Ruby B2B) support multiple languages.
      - Product compare feature
        The product compare feature allows you to compare items from the Product Listing Page (PLP) in tabular form on a dedicated screen.
      - Kit details page of Next.js store (B2C and B2B)
        A kit is a collection of items that are sold together as one catalog entry. The default layout for the page displays the kit name, image, price, short description, long description, descriptive attributes, and more. Users can check inventory availability for the kit and add the kit to their cart or current order.
      - Bundle details page of Next.js store (B2C and B2B)
        The Bundle page displays various combinations of items (bundles) in tabular form, which allows you to select attributes for products and their variants. The default layout for the page displays the bundle name, image, price, short description, long description, descriptive attributes, and more. Users can check inventory availability for the components in the bundle and add the bundle to their cart or current order.
      - Checkout
        The checkout page displays the shipping and payment details for the items in the shopping cart.
      - B2B Next.js starter store
        The Next.js store application is enabled for B2B e-commerce. The sample B2B storefront is called Ruby B2B. The B2B Next.js store features include B2B features, in addition to all of the available features in the B2C storefront, with the exception of guest-user shopping flows.
        Registration of new organizations and buyers
        The Registration page of a Ruby B2B is a dual-purpose page that supports the registration of both buyers and organizations.
        Product details
        Customers use the B2B product details page to view details about a product. The layout that is assigned to the page displays the product name, price, full image, short description, the defining attributes, and more.
        Requisition Lists
        Users can use Requisition Lists to periodically reorder the same items. User can add frequently ordered items to a private or shared requisition lists. To use this feature on Ruby B2B store, user must navigate to Account settings and click Requisition Lists in the Order Management section.
        Recurring Orders
        In the Ruby B2B store, Recurring Orders allow users to create automatic orders for products on a schedule.
        Organization Management
        Buyer Administrators access and control a structured list of organizations in a tabular format.
        Buyer Management
        The Buyer management involves administering buyer accounts and access within an organization. This involves tasks like creating, editing, enabling/disabling accounts, and maintaining control over assigning roles to new buyers who register.
        Buyer and Order approval
        In the Ruby B2B store, Buyer Administrators can manage and approve registered buyers through the Buyer Approval page.
        Buyer Approval
        In the Ruby B2B store, Buyer Administrators can manage and approve registered buyers through the Buyer and Order Approval page.
        Order Approval
        In the Ruby B2B store, Buyer Administrators and Buyer Approvers can manage and approve orders through the Order Approval page.
        Order Details
  - Access control policy samples
    The following access control policy samples show you how some basic access control policies can be used in the development environment, so that you can quickly test new resources. They are not designed to be used as-is on an HCL Commerce production environment, as they do not provide adequate resource protection.
- Compliance
  The following section describes how you can leverage HCL Commerce features and functionality to help your site be compliant with different privacy and security standards.
- Securing
  These topics describe the security features of HCL Commerce and how to configure these features.
- Performance
  Topics in the Performance section describe the means by which to plan, implement, test, and re-visit the optimization of HCL Commerce site performance.
- Troubleshooting
  Topics in the Troubleshooting section highlight common issues that are encountered with HCL Commerce, and how they can be addressed or mitigated.
- Reference
  Topics in the Reference section contain all of the HCL Commerce reference documentation.

HCL Commerce Version 9.1.15.0 or later

Order Approval for Ruby B2B store

In the Ruby B2B store, Buyer Administrators and Buyer Approvers can manage and approve orders through the Order Approval page.

Order Approval flows

During organization setup, the Site Administrator can configure order approvals and contracts to determine the orders that require approval based on specific criteria. When order approvals are enabled, Buyer Approvers or Buyer Administrators must approve orders that exceed the specified order total limit in the contract before orders are submitted for processing.

Buyer Administrators and Buyer Approvers can review a list of orders pending for approval, created by the buyers or buyer approvers accounts. For organizations with the Order Approvals setting enabled and an order limit specified in the contract, the typical order approval process follows these steps:

A Buyer submits an order.
If the order total exceeds the contract-specified limit, it is set to pending status, and an email notification is sent to the approvers.
Approvers navigate to the Orders Approval page to review pending orders.
Approvers select an order and assess its details on the Order Approval Details page.
Approvers decide to either approve or reject the order.
- If the order is approved, the order proceeds to payment processing and is sent to the fulfillment center.
- If the order is rejected, the order is canceled and not processed.

The following image displays the order approval page from the Buyer Approvers account.

Searching Orders

The search option on the order approval page allows users to find approve, reject and pending orders.

Advanced Search

Follow these steps to use the advanced search option.

Click the Search Options + button.
An advanced search options window appears.
Enter any of the following information as per the search requirements.
- Buyer First Name
- Buyer Last Name
- Start Date
- End Date
Click the Search button.
The advanced search result appears.
Note: The Clear Results button redirects users to the Orders page.

The following image displays the order approval page from Buyer Administrators account.