Troubleshooting: Web pages using secure (HTTPS) URLs do not load

When accessing WebSphere Commerce pages that use secure URLs, the Web browser page does not load.


The WebSphere Commerce secure (HTTPS) URLs do not load properly.


If any of the secure URLs for WebSphere Commerce do not work, the SSL certificate for the Web server might be missing or expired.

Refer to the Web server documentation for information about installing or updating the SSL certificate.