Troubleshooting: Problems encountered after modifying a WebSphere Commerce instance

After modifying your WebSphere Commerce instance, the associated Web server fails to start.


Your WebSphere Commerce Web server fails to start after you make custom changes to the Web server configuration file.


If you use IBM HTTP Server or Sun Java System Web Server, WebSphere Commerce modifies the Web server configuration file whenever you do any of the following tasks:

  • Create a WebSphere Commerce instance.
  • Update information in the Web Server panel in Configuration Manager for an existing instance.

These changes are marked by the following text:

IBM WebSphere Commerce (Do not edit this section)


IBM WebSphere Payments (Do not edit this section)

Customized changes within these sections are not supported by WebSphere Commerce as any changes made within these sections might be overwritten at any time by WebSphere Commerce configuration tools such as Configuration Manager.