Topics in the Administering category highlight the tasks commonly performed by the Site Administrator. The Site Administrator role discussed is synonymous with the system administrator role found in many companies.

The Site Administrator is one of the defined default roles that comes with WebSphere Commerce. Typically, the Site Administrator installs, configures, and maintains WebSphere Commerce and the associated software and hardware. The Site Administrator responds to system warnings, alerts, and errors, and diagnoses and resolves system problems. This role typically controls access and authorization (creating and assigning members to the appropriate role), manages the Web site, monitors performance, and manages load balancing tasks. The Site Administrator may also be responsible for establishing and maintaining several server configurations for different stages of development such as testing, staging, and production. This role also handles critical system backups and resolves performance problems.