Troubleshooting member groups

You can avoid receiving error messages when using member groups by reviewing the troubleshooting tips for common errors.

When you attempt to delete a customer segment (member group), a custom switch added to the wc-server.xml file deletes the segment from the MBRGRP table, instead of the MEMBER table.

You must add a <DeleteMemberGroup from="mbrgrp"/> snippet (in bold) to ensure the deletion occurs correctly:


<GiftRegistry display="false">
<MQMessages EnableMQMessagesOnUpdate="false"/>
<EmailMessages EnableGiftRegistryCreateSuccessEmail="false"/>
<ServiceInterface jndiName="ejb/com/ibm/commerce/component/giftregistry/objects/GiftRegistryServiceHome"/>
</GiftRegistry>

<Marketing version="Dialog"/>

<DeleteMemberGroup from="mbrgrp"/>

<Collaboration display="false">
<Connection HostName="" HttpPort="" HttpsPort=""
display="false" enabled="false"/>
<Sametime AppletCodeBaseURL="http://localhost/wc"
HelpSessionLimit="7" HostName="localhost"
InitiationType="S" LdapEnabled="false" MonitorType="W"
RegistrationURL="http://localhost/streg.nsf/557a6148a8f846d3852563e10000ca95?CreateDocument"
display="false" enabled="false"/>
</Collaboration>